Question about HEWLETT-PACKARD HEWLETT PACKARD HP COLOR LASERJET CP2025DN Duplex Unit

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HP Color Laserjet CP2025dn manual feed tray one not working

The manual feed ("Tray 1") on my HP Color Laserjet CP2025dn is not working.

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Nor Sairi

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  • 24 Answers

Mybe your pickup roller problem.

Posted on Apr 01, 2012

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let me help

sheraz Gul Bar

  • 196 Answers

SOURCE: I have a networked hp 2025dn printer the problem

my personal opinion is that you might have two basicproblems

1.open the lid from back of your printer, you may see a stiff film .,give aprint command and check the film rolling visually , if its broken then it mightgive you annoying sound like something's broken , but it can only be visualizedgiving a print command ,
if its really broken from edges it may give you this problem, it can be fixedby local service center ,I had this problem it cost me about 2.(clean your printer ) >Open printer >remove the toner > check for any piece of stapler pins or any paper or anyother waste that's stuck in between drums. > if you have a wind blower machine blower it . > must keep in mind to blower it in open area, causeblack particalls will make you cough, or would get dusty, 3. your toner must have ink dust at one side, shake thetoner and then insert in printer , this will help you . I hope it helps you

Posted on Mar 29, 2011

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1 Answer

Tray 1 doesn't feed while tray 2 has paper, after I empty the paper from tray 2, tray 1 work fine.


if you setup tray 1 any type, any size and tray 2 to plain, and letter size, it will allow you to use tray 2 for your plain letter jobs but will pull from the manual feed tray first only if the paper is in the manual feed tray if this makes any sense to you... please mark this as a fixya...

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Does my printer have a "Manual Feed?"


Yes. The manual feed tray is in the front door with the HP logo on it. When you fold that down this becomes the manual feed tray. Also note that HP referes to this tray as Tray1. The bottom paper tray is tray 2.
Thank You for using Fixya.

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HP color laserjet 4600 dn printer How do I set


From the control panel of the printer, do the following:
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2. press the check button (turquoise color) to select this option.
3. arrow down 2x's until you highlight the "tray 2 size".
4. hit the check button to select this item.
5. You should see a size that is "letter" and there should be a ' * ' asterisk which means that is the default setting. If you see other paper sizes as well, then arrow up or arrow down to highlight the preferred size, and then press the check button to insert the asterisk ' * ' which will set that as the default.
6. you change the paper type as well as paper size for the other trays in the same fashion. Most HP printers will select paper according to the SIZE as well as the TYPE. The printer can "sense" the paper size in the paper cassette tray by the stops that hold the paper. Therefore the printer will choose that paper based upon the SIZE and what you define as its type.

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The pickup rollers are worn out. Replace them and your problem will be gone. While you are sourcing them, use some alcohol. This may give them a little more life.

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Your tray 1 might be open (even just partially) or your manual feed setting might be on. You can find this setting under > Configure device / Printing / Manual Feed

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1 Answer

Cant figure out how to open Tray 1 to clear paper jam


Leave Tray1 closed. Remove tray 2. Push down on green arrows visible after removing Tray 2. You should see the jammed paper on the plastic tray which becomes accessible after pushing down on the green arrows.

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Go to the paper menu set tray 1, Letter size and "any" for paper type.

Set tray 2 Letter and paper type "Plain"

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