Question about Brother IntelliFAX 2800 Laser Fax

Incoming fax quality

Our Intellifax 2800 has started producing very poor quality faxes. Pages are greyed and streaky, and print is blurry. Machine has been cleaned in accordance with instruction book, but helped for short time only.

Anonymous Mar 30, 2014

even after cleaning more than 5 times with different cartridges we still have very poor black quality, even though the colour is fine

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328 Answers

Are you using genuine Brother supplies? Generic supplies are the main reason for print quality issues. Have you ever changed thr drum unit ? Expensive! You can buy a new machine and get a new drum and toner for a little bit more.

I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de

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Posted on Aug 02, 2007

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There are thick black lines down the incoming fax pages of our Brother Intellifax 2800. How do I fix it?

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HELLO! IF YOU ARE USING A GENERIC DRUM OR TONER, YOU WILL HAVE COPY QUALITY PROBLEMS

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Yes, just set the receive mode to "manual" the machine will then just ring when a fax is incoming and not print. It may become annoying after a while because the sending machine will try to send numerous times. You can get around this by setting the ring volume to mute.

Jun 06, 2008 | Brother IntelliFAX 2800 Laser Fax

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Poor quality fax to fax, copy great, computor fax great.

beware of generic toner!
you may need to change out your drum unit
the drum unit may have been contaminated by the staples toner.
also clean laser window under drum cartridge.

Mar 17, 2008 | Brother IntelliFAX 2800 Laser Fax

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Poor Quality

If you can copy ok you have effectively ruled out your machine as you have used both the scanning and printing mechanism of the machine.

It will probably be the fax on the other end as if it sends a poor quality page that's all your machine can receive, a poor line can also cause problems if it is from multiple faxes. If so have your provider check the line (you probably hear static on the line).

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The brother Intellifax 2800 intercepts other faxes

Make sure that the proper phone number is installed in the fax.Also that they are not sharing the same common line.

Oct 17, 2007 | Brother IntelliFAX 2800 Laser Fax

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Problem with printing...

First and most important with Brother machines is , you need to use genuine brother supplies. Almost every time I service a brother and I find generic toner and drums cause the print quality issues. New supplies cost as much as a new machine. If not the supplies then it is laser or power supply.

I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de

Aug 06, 2007 | Brother IntelliFAX 2800 Laser Fax