Disc wont change....or play....

My dx-c390 is showing a "mech error" message, Onkyo DX ...

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Jul. 30, 2017 - My dx-c390 is showing a "mech error" message, Onkyo DX-C390 6 disc cd changer, just started today...the door - Answered by a verified ...

DX-C390 is displaying MECH ERROR? - Q&A - Best Buy

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Jul. 28, 2019 - DX-C390 is displaying MECH ERROR? - Learn about Onkyo - 6-Disc CD Player - Black with 2 Answers - Best Buy.

my onkyo dx-c390 6 disc player is giving a mech error ...

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Apr. 1, 2019 - my onkyo dx-c390 6 disc player is giving a mech error message. what ... Is there any error messages displayed on the display of the unit itself?

Both. Check the power line that is supposed to power the clock and memory circuits when you turn off the ignition.

And your player has lost the ability of the laser to focus on the disc - hence the error message.

Error 6.CD error message. Could not read data from disc because it is upside-down. it's mean the problem caused by the optical lens of your DVD..you can try to clean first the surface of the lens..You can clean the lens with rubbing alcohol or one of the lens cleaner discs. If that doesn't work, I would guess the pickup is bad. At which point you would be better off just buying a new CD mech. But, if I remember correctly, most of Clarion's CD mech's are really expensive; 70-160$

It's up to you to decide if you want to replace it or not. Hopefully help

This happens to just about everyone and the only way to get it out is with tweezers or a tool of that nature that can pull the cd out without damaging the cd player

either the lens is dirty, or your cd mech is bad.

1st just try unplugging the changer overnight. also check and see if a cd may be inserted into the cd mech itself.

This model has a belt used for loading the cd mech, after you push play if the belt is slipping or gone,the door will open, if you take the cabinet off eith power off and traopen, look at cd mech you see a belt, it may be loose or gone

These changers have a problem with some switches that are on top of the cd mech. They must be cleaned with the proper chemical and not too much being used. You can easily spill it into the cd mech where the laser is at and cause a lot of damage to the laser.
There are micro switches that detect the position of the disc tray going into and out of the magazine and when the cd mech actually loads the cd into position to play it.

When you turn your car off and back on again, it reset the micro enough to where it can start over again.

This is not a job for anybody who is not experienced with this type of work, you could try, but then it is very likely you could cause more damage to the changer than when you started.

I can offer you more help if you like, let me know.

If you found this information helpful a rating of "FixYa" would really be appreciated.

Thnaks,

Dave

the only way to reset a error disc is to unplug the radeo and push air dust the cd mech and lens then push the lens all the way back plug the power cord the, turn on power it should reset itself , i had same problem before and it work.

i have the same problem!!!
do anybody knows how to fix it??
thank you very much