The Initial Setup screen comes on at random. It started a few months ago, but then stopped. When it does it, it will happen all the time, like every few seconds. Please help me, It makes it very difficult to watch football when it is like this.
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If you have a button on the remote control for setup then maybe it is this conducting, so clean out the remote control. First see if it happens with the remote batteries removed.
Make sure that there is no other infrared source which could be interfering.
Try for a test, covering with a metal plate the remote sensor, on the TV.
Recently ran into one of these w/ same symptom. I can tell you what didn't fix it, but this customer ended up getting it exchanged before we could finish the repair. We replaced the Micro, the front panel keypad switches (common problem on this unit), and the IR reciever. Also replaced the crystal to the Micro. None of these fixed the symptom. Of course, set was ran with batteries removed from the remote. Unfortunately, when a "digital" problem like this arises, shot-gunning parts is often the only way to repair it.
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same thing happened to me....this is **** me off...i had the chocolate touch a few months ago too...about 6...and the screen randomly froze...i have been lookin thru the internet and noone has an answer...this is **** me off...i take care of this fone and it just randomly brakes every 6 months? wtf...this is the third post that has said the same thing and i promise when i go to the verison store tomoro they will try to blame it on me...
The ability to control volume is often lost do to dirt or wear internal to the remote control. If that's the case then I would try a new remote. I universal one will give you the capacity to control volume, on/off and channel change. Try one of those (you need to program it for your individual model) and if that controls the volume you should replace your remote.
Concerning the spontaneous activation of your on screen display is also possibly coming from the remote. Put the remote in cardboard box or anything non translucent and see if that stops the problem. If it does stop it's the remote. If not your set will have to be seen by a professional electronics technician that hopefully is familiar with TV circuitry.
I believe that the ribbon attaching the keyboard and the screen may have become loose,that is why you are not able to make inputs to your screen. If your fone is still under warranty you should get it replaced as this is a manufacture fault.
It has happened to me many times(VERY frustrating) it apparently is a common problem that can't be fixed. The only thing I can recommend is when your typing a long text periodically save it to drafts so if it does happen you wont loose all of the message.