Hitachi 50V500 50 in. HD-Ready LCD Television Logo
yadigar karsli Posted on Oct 21, 2006
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Blue spot i have hitachi 50v500 suddenly i noticed blue spot the size of palm on the left lower corner.it is uneven shape.it change the color slighly depent on the picture color.it looks like water splash.tv 3 years old. thanks

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  • HitachiSucks Nov 11, 2007

    Hitatchi 50V500 with a second light engine. First one replaced after 1 year. 2nd one lasted 3 years, out of extended waranty, and tired of looking at the blue screen. Almost like they copied MS's blue screen of death, hah. The screen is blue when the input is black, so the LCD is not blocking enough blue light across the screen. Sometimes the blue blob shifts, probably a function of heat. Won't by Hitatchi again, nor LCD projection. Paid $3200 four years ago. Won't spend that again either.

  • Anonymous Dec 12, 2007

    blue spot problem

  • Roy Lynn Jun 05, 2008

    I have blue spots that start at the top of the screen and the longer the tv plays the further the spots go down the screen until there is a glow in the center of the screen. Hitachi 50v500 This TV set is "JUNK" I have had nothing but problems the whole time i'v owned it. 3 years and paid $2800.00 for the TV and $300.00 for the stand. I called sears and they sent a tech out that charged me $104.00 to tell me it had a bad Light engine and would cost $1700.00 to replace it.

  • Anonymous Mar 26, 2014

    have a black spot in the lower left corner with fluid loss,

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  • Posted on Dec 13, 2007
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You have a defective light engine and you DO NOT have to be under warranty to have it replaced. Here's what you need to do...we just went through this. You need to call Hitachi's Customer Relations Department (not regular customer service). The customer relations # for Hitachi is 800-654-7013. Tell them what's happening with your set and that you think it's a bad light engine. When you call them, they will initially act like they have not heard of this problem but will give you some names of some certified Hitachi dealers in your area.

Call one of the dealers and they will send a tech out to diagnois the problem. Once the tech tells you that you have a defective light engine (all they have to do is look at the set when you have it turned on) call Hitachi customer relations back and tell them you had a tech out to confirm the problem. They will then act like they know exactly what you're talking about...imagine that! They will call the dealer that came out and once they confirm this with them, they will send a new light engine to the dealer. The dealer will then call you and arrange a time to come out and install it.

This part is paid for by Hitachi, regardless if you're under warranty or not. If your under warranty, the service should be covered if not, the part will be covered by Hitachi and all you pay is for the install. Our install was $400. DO NOT let any dealer get the part and tell you that you have to pay the $1500 for it. Hitachi knows about this problem and they are paying for the part. All you pay is for the install. Again, deal only with customer relations at the number listed above and only deal with a dealer Hitachi refers you to. Good Luck!

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  • Posted on Dec 30, 2006
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If your persistant, Hitachi will replace the light engine under warranty. I know several peeps who got thier light engine replace, because it is happeniing on almost all of Hitachi's TV sets. they will try to deny it, but if you read a bit from a post Im leaving you, you will see what Im talking about.Go to http://www.techlore.com/forum/thread/16009/?page=1 read the entire post and look around. Good Luck

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  • Posted on Dec 30, 2006
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As well, I have a large blue "Ghost" creeping down from the top of the screen, a small two inch by two inch blue spot in Left corner, and of course, the giant pink cloud. My HD comes in poor as well as the rest of the regular shows. I have tried it all; new bulb, reset on the service menu, prayers. This is a major problem as almost all owners will suffer from this and the Light engine is the only remedy. 4200 hours is all I have on this 3.5 yr old TV. Never buy Hitachi, and their customer service guys are useless. Time to consider new TV, as I am doing right now

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  • Posted on Jun 07, 2008
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VARIAN'S SOLUTION STILL WORKS EVERYONE!!! I have had my tv for over 4 years now and it is way out of warranty. But just yesterday I took Varian's advice just incase it might work and it did!! Granted that you must be strong in your tone that you are not happy with this problem because I had to talk to 3 consecutive superiors. Then one put me on hold and came back soon after saying that Hitachi will ship the engine light that I needed to the repair company at no cost to me. So even if they say, "sorry, we can't do anything for you because your tv is out of warranty", DON'T FALL FOR IT. Just ask for their superior and continue that until they give you the part. THANKS VARIAN!!!

A

Anonymous

Mine is also having issues with a blue spot. I have the CC advantage plan and have a service call set up. I am told that it will cost nothing to replace if it is the LE. See this post also. http://forum.ecoustics.com/cgi-bin/bbs/show.pl?tpc=2&post=506270#POST506270

A

Anonymous

HIT replaced my LE for free, I just had to pay for the Install, about 350.00 dollars.

A

Anonymous

Light engine is bad. costs clos to 1500 to fix. i have the same problem with mine. im very unhappy with hitachi right now.

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It is a failure in the light engine itself. You will need to have it replaced. Here is a link to that rather costly part. http://www.partstore.com/Part/Hitachi+Ltd/Hitachi/50V500/Hitachi+Ltd/Hitachi/UX22201D/New.aspx
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