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Question about Symbol MC9063-K (mc9063kkehbeea4ww) Portable Terminal

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Connection Issues I currently have a number of these devices that won't connect to our wireless sync server. I have sent all the units in to Symbol to repair the radio to no avail. The units esn and mtn are in the sync server correctly but will not connect. Are there any other avenues to go to correct this issue?

Posted by Jason McCuen on

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Can you give more info,
1>can you see the network? (scan)
2>can you connect to the network?
3>do you get a valid IP?
4>can you ping the server?

if you can not connect to the network(2) but see the network(1) via scan the problem is in your wireless profile, delete the profile and resetup, check that the region settings in the profile match that of the unit.

i will need more info about you network, ie wep/wpa? ch? authentication type? and so on

Posted on Nov 09, 2007

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There are currently two workarounds in place for this issue:
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Follow these guidelines to fix this problem:


  • Please refresh the page to continue
  • Check for problems with your internet connection
  • Clear Browser Cache
  • Update Adobe Flash Player
  • Reduce the Number of Running Internet Applications
  • Move to Google Public DNS or OpenDNS:
Replace the values of your current DNS with Google Public DNS or otherwise OpenDNS as shown below:
  • Click Start ' Control Panel.
  • Click Network and Internet ' Network and Sharing Centre ' Manage Network Connections.
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  • Click the Networking tab, select the Internet Protocol Version 4 option and click Properties button.
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  • - Alternate DNS Server: 8.8.4.4
  • . Click OK ' Close ' Close.
Alternatively you may replace test the same with OpenDNS as well. Its Preferred DNS Server is 208.67.222.222 and Alternate DNS Server is 208.67.220.220.


If problem still occurs then use PC optimizer tool Intel software Partner Reginout.
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Hello,

Your server may be In Active mode, the FTP client chooses the port number that it will use to transfer data on and tells the server which client-side port to send the data to. It issues the PORT command to let the server know what IP address and Port number it will be listening on to receive the data from the server.
PORT 192,168,1,254,4,15 The server then initiates the data transfer to the client, sending the data to the port number that it was told to by the client. Since the Server has initiated the connection, a stateful firewall will not allow the data to be sent back though. (No client has created the connection and so no respective connection exists.)

Hope this helps.
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Will not work unless I disable my current wireless connection internet connection. Can not get computer to recognize wireless print server.

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Syncing client with server - Restaurant Pro Express

Your getting a connection successful because your looking at the localhost. The server would be the network name of your server. And the password is case sensitive and is pcAmer1ca. (Note the number 1, not an i)
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nope. you just connect your mobile device with active sync.
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How do you incorporate the Symbol PTC-960SL with a system?

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To answer your question there are a number of ways to use the PTC960SL in a system. The main 2 ways are by batch process or Telnet session.

The batch process requires a custom program to be written for the device either in DOS or TCAL. This would then produce a single file or a set of files which would then be downloaded to a host pc using a cable or cradle.

The more common method is to have a Telnet Server running and the PTC960SL logs into the session using a Telnet client, AirvuAnsi for example. The Telnet Server holds the menu structure and database manipulation for the PTC960SL. The PTC960SL only emulates what’s running on the server. A permanent connection is required to keep the session open. This is done by either using a stable wireless network or a network controller which keeps the sessions active even if the hand held device goes out of range. This would mean the PTC960SL would have to have a wireless card within it.

If you need any more help then please do not hesitate to contact us:-

[email protected] or TEL 01202 620955
http://www.biastechnology.com/

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Hi
I am try to take a stab at answering your query.

Internet Protocol (IP) Address preceeding with "169" means your PC is not receiving IP Address "generally" from your Boradband Modem or Internet Service Provider (ISP). The PC through Automatic Private Internet Protocol Addressing (APIPA) is assigning itself a temporal IP address.
This conditions means either
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2. There is no connection between your PC and Broadband Device or ISP wired or wirelessly (very likely)
3. DHCP Server Service is not configured or not running on Boardband device (likely) or ISP (unlikely)
4. Some firewall software when improperly configured are known to block all ports and services. This can block TCP Ports 67 and 68 used by DHCP Client/Server communication (quite likely)
Some pointers for more info;
1. Your query suggest your issues are limited to Wireless connection. Can you access Internet through wired connection? If so;
a) What Wired connection is in use? USB or Ethernet?
b) Is wired connection through same Broadband device?
c) What IP is assigned to your PC in wired connection?
d) If wired connection works, is IP assignment static or by DHCP?
e) What Boardband device is in use? In which mode is the device set to? Router/Bridge
2. If you can't connect both wired and wireless, then it is unlikely your PC hardware is at fault. Call your Broadband Provider for further help and configuration. Try entily disabling your firwall software (if installed) and test conection.
3. If you can connect through wired connection and your IP Address does not proceed with "192.168" or "172.16" then your boadband device is likely in a bridge mode. In bridge mode, the DHCP Server Service on your boardband device is disabled. Most ISPs will only assign only one IP address to a user. If an IP address has been assigned to your PC on the wired connection, then the wireless connection will not receive an IP address and therefore your PC will assign itself an IP in the range "169.254"

Regards
Mike
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Check your wireless connection to see if you are connected to any network.
Go to Start-Setting-Connections-Connections-Advanced-Select Networks and set the appropriate connection.
Create the 'connection_name' profile with the correct TCP/IP parameters.
Nov 12, 2007 • Symbol MC70
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