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Re: MP3 player not working
Connect your HDD/GoGear to the power supply with the AC/DC adapter, do a soft reset by pressing and holding the and the volume + keys at the same time for a couple of seconds, then switch on the Jukebox with the button normally.
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There is a trick to charging the battery in these small mp3 players. It won't charge if it is turned on, and it won't charges if it's turned off. Here's what to do... 1. plug the player into your USB port. or wall charger 2. switch the player on using the mechanical switch (on the side) 3. turn it off by either holding down the play button, or selecting "System" from the menu 4. The screen will go black and the battery will begin charging. That is if the battery is still chargeable after all this time. The battery may well require replacing.
try inserting the charger to a different socket until it works. if not you might be having problem with the charger. not the mp3 player and if you already triedto change the charger you might be having problem with the battery of your mp3 player ok send me a message for more concerns.
The most common cause is a flat battery. There is a trick to charging
the battery in these small mp3 players. It wont charge if it is turned
on, and it won't charges if it's in sleep mode (zzzz). Here what to do... 1. plug the payer into your USB port. or wall charger 2. switch thje player on 3. turn it off by either holding down the play button, or selecting
"System" from the menu 4. The screen will go black and the battery will begin charging.
i've recentlly had the same thing but mine fixes itself immediately after scrambling for 2 secs...
in your case though, if its just 1 song it could be the song codec. if otherwise then either try differnet headphones or maybe open it up and see if the headphone interface still works.
Just connect your Zen onto your PC (NOT LAP TOP) on a USB.
If does not start charging (you´ll see arrow and pause/ play buttons flashing slowly) then you need to RESET your ZEN.
How to reset: You´ll find a tiny little hole by on/off button on the side. With ZEN connected to the PC USB or onto wall charger try turning ZEN on, it doesen´t matter if it turns on or not. Then insert a sowing pin or office paper clip end in this reset hole for a few seconds and release. Give it a couple of seconds and see the lights go off onto charging mode. LEAVE IT CHARGING for 24 hours. Make sure your PC will NOT turn itself on safe mode or hibernates in this period, it has to be ON for charging, at all times.
This is it.