Here is a proposed solution. We nextar owners who purchased this, not just for the low price, but for the many selling points. one of which is the ability to "update very soon". This constitutes a deceptive sales practice. Thereby, it is a fraud. This is illegal.
That leaves us consumers with one option. That option is to File a lawsuit against Nextar and their licenced retailers.
We need to band together, organize as a consumer group and either force nextar to comply, or we sue for the cost of a new unit from another company, plus punitive damages.
We as consumers can not continue to accept abuse like this from large corporations.
My solution to solving this problem is to buy a name brand unit which I plan to do shortly. Have already suffered enough frustration and will have to chalk it up to a bad experience. Too many bad reviews on Nextar units! This company does not give reliable support.
Unfortunaetly nextar has been doing a VERY bad job making updates for any of there GPS models. As such, there are NO updates released for this model and judging by what other consumers say, it looks like there might not be any in the near future. as for the manual it has nothing on how to update it. sorry about this, but if it becomes a real problem you might want to consider getting a gps from a different company.
i personally recommend newegg.com youll get TONS of customer reviews and some pretty low prices.
Nextar Now offers update for a price. $59.00 for one time and $79.00 for a 1 year subscription. My problem is I have had my unit (a Q-4) for a year and the maps were so outdated when I bought it, I went and bought a different brand because the nextar was useless for me in a lot of the areas I travel.
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I'm going to make this real simple for you, well actually they are. Check this site out and real the last line in the page. Should explain everything http://www.nextar.com/frontend/prodsearch.asp?keyword=PART-GPS-MAP09SDC
unless you update maps on a regular basis (once a year or) new roads may not show on screen, the Map updates are not free,Garmin charges about $100 USD, the other issue is that not all the roads in the USA are in the software, so this can happen, the system is not perfect but it is good, just wanted you to knopw that Nextar doesn't have any updates, other do like Garmin and Tomtom.
these are just the common errors in the programmed maps stored inside the unit, I have had a GPS for years and have had this happen many times to my suregrin, sent down dirt roads, routed around in circles and so on.
Unfortunately Nextar GPS systems come with only USA/Canada or UKmaps , maps for other regions are not available, and there are also not much upgrade. Maps from third party usually do not work on this unit. The only way to know if a download is available is simply calling them at their toll free numbers, they do not make available online downloads:
Technical Support (For U.K. Only)
The good thing is that upgrades and map are both free, while on other models you have to pay for maps.
Give them a call to unlock a download to latest map.