Question about Zanussi WJS1397W Front Load Washer / Dryer

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Cycle completes but doesn't clean!

Hi, I actually have a Zanussi WDS1183W but it looks pretty similar to this one! Problem: On a darks cycle the machine completes quicker than it should and the clothes come out smelling nice and fresh but have not been cleaned properly. On hot cycles (whites) the machine just gets stuck after the filling with water, if you then turn the knob to the colours position it will complete the cycle but again not remove any stains. I have previously replaced the pump on this machine and it has worked fine for 6 months. Has anyone heard of a prolem like this? I am fairly handy at DIY so hope to be able to do a home fix job... could you please help me :) Many thanks, Luke

Posted by Luke Johnson on


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Heater element may not be working,not heating water,good luck

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