Question about DISH Network 625 Duo DVR Receiver (Remanufactured)

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Dish network error 004

Always getting error code 004. I have unplugged the DVR. I have reset the DVR. I have manually set the signal. Still getting error code 004

Posted by Tim Terzich on

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Joie

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I have 6400 receive. I checked my signal strength and i have 89% signal, when I press guide I can see all the guide listings but when I press the channel I get black screen and an error 004. Can someone please help me....

Posted on Sep 13, 2013

  • dish
    dish Sep 15, 2013

    Joie, I can check out what is going on. On the message, is there a signal code anywhere? It may look like 11-12-11 for example.

  • dish
    dish Sep 15, 2013

    Joie, I can check out what is going on. On the message, is there a signal code anywhere? It may look like 11-12-11 for example.

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dish

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Hi there, Tim!

It's possible the dish may need to be repointed. Try running a check switch test. Go to Menu > System Setup (6) > Installation (1) > Point Dish (1) > Check Switch > Test. This will provide more info on the satellite signal.

If you have run that test and the problem continues I would need to see about getting a tech out. If so, you can send me an email at [email protected] for further assistance!

Tommy Faust
DISH Social Media Representative

Posted on Mar 31, 2012

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