Acer Revo RL100U1002 Desktop Computer (PTSES02029 Logo
OSVALDO
OSVALDO Posted on Mar 25, 2012
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THE KEYBOARD DOESN WORK - Acer Revo RL100U1002 Desktop Computer (PTSES02029

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  • Master 5,051 Answers
  • Posted on Mar 26, 2012
General Systems Consulting
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Sounds like the battery in the keyboard is dead. Also make sure you have the wireless doggle that came with the keyboard and mouse plugged into the usb port. You might try plugging it into another port.

I'm thinking your keyboard is dead because of the battery or a virus has hijacked your keyboard.

Try booting up in Safe Mode to make sure it's not virus related. Turn the computer off, then turn it on and immediately start hitting the F8 key repeatedly until you see SAFE MODE. Select the Safe Mode option and let it boot up. Safe Mode will look different because the icons are bigger and the screen is darker, this is normal. If your keyboard works in safe mode then you might have a virus that can't function in safe mode.

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