A week ago I purchased a Canon Ixus 970 digital camera. When using in dark conditions yesterday, I noticed two bright blue dots on the LCD screen. I've switched the camara off and on again and have taken the battery out and replaced it again, but they are still there in exactly the same place. Is this normal for a digital camera? I've had a couple of cheapo's before but have never had this problem. So it seems a bit strange that I have these irritiating dots on a £200 camera. Should I return the camera or is this considered normal? Are they "dead" pixels? Any advise would be appreciated.

Do you see a black dot in the display?

The memory card might have been damaged.If it was a problem with your camera it might not have recognized your 32k sd card.
So buy a new sd card.

Hi,

The recommended battery would be:

Li-Ion
3.7 V
1120 mAh
SKU: DCA-5L

Price is +- $15

Regards

if it is a standard ribbon connector that you are trying to reconnect you will find there is a small piece of the connector that either slides up or hinges upwards through 90 degrees. this releases the clip pressure to reinsert the ribbon then closing it holds it secure

Use a card reader to download them to a folder you create on your desktop.

The flash circuit is defective. As it's only a couple weeks old, recommend just exchanging it for another from your place of purchase. You shouldn't be attempting repair while its under warranty.

CCD FAILURE !

Call Canon for FREE REPAIRS it is a known issue ask them about BAD CCD see this link for service advisory

RATE ME WELL !

Regards

Zohail

If these are single pixels on the LCD screen, they are normal. From pg. 8 of the user's guide:

"The LCD monitor is manufactured using extremely high-precision technology so over 99.99% of the pixels are operational for effective use. However, there may be some tiny black points and/or bright points (white, red, blue or green in color) that constantly appear on the LCD monitor. These points are normal in the manufacturing process and do not affect the images in any way. "

This may also be helpful.

"images may trail across the LCD monitor in a cold location. This is not a malfunction. When turning on the camera in a cold location, the LCD monitor may become temporarily dark. "

check the pins where the memory card enter, if they are all there (not bended) go to canon site and download the latest framework.

P.S, mack sure to use the right SD Card type as the camera is compatible with some types and with a limited size only.

This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:
http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html
http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819
Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500