I printed a text document and then flipped the page to print on the reverse side. The paper jammed. I unjammed the paper and tried to print the second page of the document. I did not get an error, but the page did not print either. I went through the trouble shooting steps and was able to print out a self test diagnostic test oc 2 pages. I then tried to print the same text page printed prior to the problem. It still does not print. I can print photos from a disc but not from saved images on the "C" drive. When I hit the print light on the printer itself, it says insert card. The print jobs stores in the queue and says its printing, but it doesn't print.
Some times image/picture files are very big files. That big size, in mega-bytes, some times conflicts with your amount of available memory. It could effect the print que or ram. Try running the file through a picture editing program edit the files then rename and save them. You can check the file size prior and then after you run the file through the program. If the file size is lowered it should print.
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