When I switch on my camera it just shows the word 'Access' on the screen and the lens assembly goes back inside. The screen then says 'turn the power off and on again' but when I do that nothing happens. It still shows 'Access' and the same message again. Any idea what could be wrong?
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lens assembly (barrel unit) struck up. slightly push lens while power off & pull the lens while power on. repeat this 2 to 3 times it will works. dont apply any oil in the barrel unit. but you may use body spray or room spray to solve this issue permanently
The lens problem is NOT related to the screen. A broken screen will not affect the lens, and you can still take pictures even with a broken LCD screen. The lens problem is either a bad lens assembly or a bad main board. It is almost always a bad lens assembly. I can replace the lens assembly AND LCD screen for a total of $85, or Pentax will do it for about $180. In my opinion, it is not worth fixing. If you want to sell this camera, contact me at: mrfixitmark at comcast dot net
I can use this camera for parts.
"turn off the power and on again" its a very commen problem and occurs when the lens block assembly start malfunctioning. Actually the slide motor not work properly and until the lens not come out completely the camera will not work, that's why the error message appears "Access" and then screen shows "turn off the power and on again". In this situation you have to replace lens block assembly.And the part No. is with description is given below:
1-788-363-11 OPTICS UNIT (ED13A)
Thanks for using fixya.
"turn off the power and on again" its a very comman problem and occurs when the lens block assembly start malfunctioning. Actually the slide motor not work properly and until the lens not come out completely the camera will not work, that's why the error message appears "Access" and then screen shows "turn off the power and on again". In this situation you have to replace lens block assembly.And the part No. is with description is given below:
Thanks for using fixya.
That sounds like a sticky lens shutter. They usually have to be replaced, as they usually will need parts. When the camera is working look inside the lens and take a picture(with flash turned off). You should see a black shutter door clicking shut in the lens. When the camera acts up, look inside the lens again. If the door is staying shut full time, that is your problem.
You can open the camera, be very careful to discharge or avoid the flash, IT HURTS!. From there, you can access the LCD assembly, if you take that off, you should be able to access the back of the lens. On the lens is a CCD assembly that is fastened down usually by star screws. The dot might be on the CCD, you can try cleaning that, or else if you remove the CCD that gives you access to the back part of the lens. Good luck!
Do you hear any unusual friction noise while the lens assembly projects out.. if so then the traction assembly of your zoom barrel has developed mechanical obstruction, in which case it has to be serviced. Take it to the service centre and the problem will be solved. If the zoom assembly does not fully extent to its homing position, the camera retracts and lens and powers itself off. Enjoy
When the camera shows this it tries to acces the lens mechanism, in terms of extending the lens and/or powering on the ccd sensor. Failure in doing so will result in an error code or simply by having the camera not showing anything else at all. Therefore the camera has a problem with the lens assembly. It's the most common problems with digital cameras. However this can only be solved in a service center because dissasembling the camera yourself will risk lens assembly damage, as they are very delicate equipment.
I suggest you go to a service center, not the larger ones working for corporations, instead a smaller generic one. Ask them a price estimation before they actually repair it. Repairs may varry from a simple lens readjustment to the replacing of the whole lens assembly, this can get expensive on sony models.
Please reply if you have further questions. Good luck with the fix and sorry for not being able to assist you with a quick fix.