Question about Fellowes P600C-2 Shredder

1 Answer

Motor runs both forward and reverse, but cutters don't turn

I can hear the motor run but the cutters don't turn. My main problem is that I can't seem to figure out how to separate the cutter tray from the top even though I removed the 6 screws.

Posted by Scott Smith on

  • 5 more comments 
  • Anonymous Jan 26, 2008

    yes and i am looking for spare nylon gear! it's easy to repair. why don't they supply parts, i will have to scrap that stupid shredder, what a good environmental solution!!

  • Anonymous Feb 24, 2008

    Yes, it is definitely a broken gear. I've taken mine apart (after finding that screw hidden under the label). I haven't contacted Fellows about getting a replacement part, but I expect to find there are none, even if I can find someone to actually ask.

    If anyone does come up with a source of replacement parts, please let us know. Call me at 503-289-6363.

    Rick

  • MrFixItMaui Jun 08, 2008

    Shredder motor runs forward and in reverse, but cutting blades do not. Took it apart and found one tooth on nylon gear broken.....replacement parts???????

  • Anonymous Jun 09, 2008

    I contacted Fellowes and there are no replacement parts available for the P600C-2 shredder.

  • ggetter Jul 02, 2008

    Shredder is jammed. I can't seem to get it apart. I've taken out the screws but the top will not separate.

  • Anonymous Aug 23, 2008

    I have the exact same problem. Took out the six screws and, thanks to your post, was able to find the seventh and get the cover off. I didn't take my gear assembly apart but am sure, based on the comments above, that I have the same issue.

  • Anonymous Apr 10, 2009

    I have the same problem. Motor runs, but the cutters do not turn. Opened the unit. The main drive gear is plastic and one of the teeth is broken off.

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How about a hidden 7th screw? If you look at the sticker on the underside where the bar code is you may see a dimple like there is a hollow space under it. If you can't see it, rub your finger over it to find the hole. Just stick your phillips screw driver through the sticker to get access to this last screw. As for the motor working both directions but the cutter doesn't turn it is most likely a broken nylon cog on the drive gears within the white plastic housing at the end of the shredder. There are 3 or 4 gears - all nylon (plastic), my unit had one tooth completely broken off and the one next to it was worn. I am looking into finding parts but I'm not having any luck so far with local service centres. I have a call into the fellowes main 1-800 number to see if they can help. On reviews I have seen this is a common problem. One reviewer was told they use nylon to reduce noise, but of course it isn't going to last long, especially if you ever jam. Nice metal cutters but the weak link is the drive gears that you can't see.

Posted on Dec 07, 2006

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