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Try this;
Go to (>) Start>Control Panel>Bluetooth
A window will open showing you all the wireless devices that are already recognised by your computer. If the icon for this mouse is shown there then highlight it and click 'Remove Wireless Device'. Then click "Yes" (Sometimes removing a device and then reinstalling it fixes the problem)
NOW
Click on Add Wireless Device ( a new window will open and the computer will search for the device. When it finds the mouse an icon will appear. Highlight the icon and click Next
The computer will load the driver for the mouse.
Once this is done the mouse should be working OK.
Also check this:
Go to (>) Start>Control Panel>Bluetooth
Click on "Bluetooth Settings"
Place a tick in the box next to "Allow Bluetooth devices to find this computer > Apply > OK
more detail on this as I don't know if it is current laser or if u are using past ball under mouse...if laser it may be the optical sensor may have a glitch...try using another mouse to see if that works...if it does then the problem is that mouse...because I can get any mouse I want and hook it up to my laptop and it works good...try it and see. Get a logi tech wireless mouse.
The GE 98811 ergonomic Wireless mini mouse is a HID compliant mouse you will need to change the setting to use this mouse.This is what I would suggest:
Go to device manager
Go to the unknown device
Manually pick a driver
Mice and other pointing devices
***Change to a HID compliant mouse***
Then press the connect buttons on both pieces of hardware and the mouse should work
Hope this helps, it took me over two hours to get the mouse working. Very frustrating!!
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Try disconnecting the Mouse Receiver from the
USB port and reinstall the CD software program. When
the program asks you to connect the MouseReceiver to the USB
port, do so and it should work.
Hope this helps. Bud
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Recheck the magnifier to see if its set right. Go to Control Panel and click on the Mouse icon.
Then the mouse properties will appear showing the mouse buttons.
In the Left column is the button settings. The bottom one is the Right
Button, which is set for Magnify. Whenever you hit the Right
Side button the magnifier will turn on. To turn it off, hit the Right
Side Button and off it goes. You can change any of the button
settings by clicking on the drop down.
Hope this helps. Bud
In order for you to make the mouse work with your computer, please try the steps below:
1. Make sure that you're using fresh batteries.
2. Make sure that the mouse is turned on.
3. Hold down the connect button on the receiver (the mouse cradle) and hold down the connect button under neath the mouse at the same time for five seconds and then release the buttons.
4. Try moving the mouse around and that should work.
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