I have a customer with dell 1710 printer and that the toner have finish and i managed to get a lexmark toner compatible to the original toner and it fits well but the toner and error light stays on.do i have to reset anything on the printer?i have reset the drum and its the same.it is hard to get the original toner here.please help with advise.thanks in advance
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Yes they are.Dell printers are made by Lexmark. The 1710 is actually a Lexmark E240 in Dell clothing - a very highly rated printer and a top pick by Buyers Lab Inc (7,000 pages without a single paper jam according to BLI). HP has a bogus comparison of the Dell 1710 with the HP 1320. HP never actually bothered to test the 1710 and based its comparison on the 1700, not the 1710. I can tell you that the 1710 first page out is 8 seconds, not the 34 seconds that HP states. Also, the HP 1320 is TWICE the price of the 1710, so the comparison itself makes no sense (and of course a $159 printer will not have duplex printing!) Thanks!!
It's the chip (circuit). It's terrible quality control that you would get 2 the same. Lexmark makes the printer for Dell, however some chips are proprietary (Lexmark Only, etc) Interested to know if this is supposedly a universal cartridge . Maybe Lexmark E232, 332, etc.? Somehow they must have mixed up the chip supply in the remanufacturing process, and these are Lexmark chips only???? Just guessing. Anyway, the chip is the problem. I'd return it and go somewhere else for the compatible, but it's up to you.
There is no setting on the 1710 printer to clear the error of a non Dell branded toner being inserted. Some higher end Dell printers do have a setting for Non-Dell branded toner. Not all Dell printers have this setting. Resetting the drum count will have no effect on a non dell branded toner error.
If that is the only light:
Remove the toner cartridge and firmly shake it from side-to-side and front-to-back several to use the
remaining toner, and then reinsert it and continue printing. Repeat this procedure multiple times until
the print remains faded. When the print remains faded, replace the toner cartridge