Streaking My HP LaserJet 3015 has white streaking when I copy a page, but not when I print from my computer. I used a laser printer page cleaner, but it did nothing. That is all I have attempted.

if you are familiar with ilumina menu search for the ID Test Pattern. Print test using 11 x 17 page.
On the copy you will see which of the drums need to replace, if the copy has vertical or horizontal lines on it the drum which ever color shows it has to be replace.

It is possible that the cleaning blade on your toner cartridge is malfunctioning. Try replacing it.If you can time it right,try shutting down printer in middle of print job when copy is between toner and fuser and see if the problem is before it reaches the fuser.

Clean the thin glass strip that sits to the left of the flat bed glass.

That is the glass used when the ADF is being utilized.
There is dirt on it causing the black streak.

Advisable for users & tech guys: Lift document feeder unit clean "scan head" glass with glass cleaner, check..

Most common cause of this issue is low toner. Best solution is to remove the toner cartridge and while keeping it mostly level, shake it from side to side to level out the toner. Then re-install and test. If this fixes your issue then just be aware that the toner cartridge is starting to get low on toner.
Now if the white streak is very fine and the above procedure does not work then it is most likely something stuck to the scanner glass. To test for this print out a report from the operation panel or if you have the machine connected to a PC print something from there. Are your print outs ok? If so it means that it is definately something on the scanner glass. To locate it and clean it just make a copy of something. Now take that copy with the blank line on it and place it in the feeder just as you did with the original. now wherever the blank streak is lined up on the machine is where the spot is going to be on the scanner glass. Just open the cover where the documents go in and look for the strip of glass that runs from side to side. Your copy passes over this glass when it is scanned. Where the blank line hits this glass is where the trouble spot is. Just clean the glass with a cloth that has some glass cleaner sprayed on it. This should resolve the problem.
Good Luck and Thank You for using Fixya.

you have to clean or replace your scan unit, call the technician

Sounds like the red cartridge was removed or tilted and leaked toner on the drum. Just do a self clean and it will clear up. It in the maintenance menu.

Hello,

the streaking is caused by a worn out or damaged transfer belt assemble. This is a user replaceable item just like toner. Office Depot or Staples can get one for you.

I hope this helps, If so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com
[email protected]

open the printer up , try cleaning the rollers with some alcohol. Possible some ink got stuck on the rollers at one point and when they heat up it streaks the page, other option is check your ink cartiridge that could be defective as well

you have 2 problem.
1). toner is bad
2). toner is low
change the toner should fix both porblem.
try to clean the roller while you have the toner out. (just in case).