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Andrew Elliott-Frey Posted on Oct 15, 2006
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No disc message on DVD Player

When I insert a DVD in my Sony DAV-S300 dvd player, I get a No Disc message in the display and the dvd will not play. I have tried disconnecting the power and reconnecting. It plays music cds okay. Any suggestions as to what might be the problem?

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  • Master 3,130 Answers
  • Posted on Oct 16, 2006
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Joined: Mar 22, 2006
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What you might want to try before giving up would be to get a lens cleaning disc. If that does not work then you may have to take off the top, locate where the small laser lens is, and with a small cotton swab, soak slightly in alcohol, and in a swirling motion, clean the laser lens, now with the dry end, do the same. Wait a few minutes for all the residue to dry. Plug in the unit, and see if you made any differance. If you did GREAT!!. If not well at least you tryed, and there is not alot more you can do as a consumer, without test equipment, or speacial jigs. It most likly will not be worth taking into a repair shop, as these days these players are almost a dime a dozen!. Good Luck Ps Please do not forget to rate this.

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Follow this procedure to troubleshoot if the DVD player cannot read or play the inserted disc.
  1. Ensure the inserted disc is compatible with the DVD player.IMPORTANT: Refer to the operating instructions supplied with the product for a list of compatible disc. Manuals are available online in the Manuals/Specs/Warranty section of the Sony® eSupport Web site.
  2. Use a soft cloth to clean the disc.
  3. Examine the disc for any cracks or scratches that might be interfering with playback.
  4. Attempt to play another disc.NOTES:
    • If another disc plays in the DVD player, then the previous disc is faulty.
    • Some recordable discs may not play correctly because of the quality of the recording, the physical condition of the disc, or the characteristics of the recording device or authoring software used.

  5. Remove the disc from the DVD player.
  6. Turn off the DVD player.
  7. Unplug the power cord of the DVD player from the AC outlet.
  8. Let the DVD player remain without power for 1 minute.
  9. Plug the power cord back into the AC outlet.
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  11. Insert the disc into the DVD player.
  12. Attempt to play the disc.
If still persists, its time for your device to get serviced.
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Id the disc clean of debris dust and scratches? Cleaned the unit aswell with a blue ray cleaning kit? Please do these things, if you find this helpful please use Fixya when rating Thanks

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

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Stumpy, I think the first step could be to find out between the DVD player and the disc which one has a problem.If the DVD Player is able to play other discs then it is possible the problem is with the disc only. If that disc can be played quite alright in other DVD players then the problem is with your DVD Player. I suggest you trial that first. I think the indication of " No disc insert disc" could be that your DVD Player is failing to load or read the disc either because the disc has some scratches or because your DVD Player lens are not powerful enough. I am, Letsthank.
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