My machine turns on fine, runs for about 5 minutes, then shuts off showing that the water tank is empty??? When the tank is actually full. Any suggestions? I am truly disappointed in this machine. I have used it no more than 4-6 months max and am already having problems. I purchased the machine based on it being a "honeywell" and gotten less use from it than a Cheapy version I previously had.
The part of the machine that draws water up from the bottom, as well as the bottom tray, need to be cleaned from time to time, or it cannot accept water and will indicate the tank is empty. After removing the tank, unlock the top from the bottom by moving the small lever in the area the tank sits, then pull the entire top section off of the bottom tray. Dump the old water out, then put a solution of vinegar and water in the accepting section of the tray. Replace the top and let that set for a few hours to remove buildup. You may need to use a silicone scraper or something if there is significant buildup. Pour out the vinegar solution and rinse all of those sections off with clean water. Replace the top, lock the bar, and return the tank. Your problem should be fixed.
Posted on Oct 11, 2007
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