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I have a Staples Paper Shredder, Model No. SPL-TMC16A, the Anti Jam keeps stopping the shredder even though there is not more than 16 sheets in the shredder. What can be done to fix this?

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ray gallant

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Put in a lot less each time

Posted on Mar 19, 2016


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Mr Tech Geek

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SOURCE: papper jam

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If this shredder is like most nowadays, they have a sensor that detects paper when it’s put into the shredder and a sensor when it exits the unit. Look for a small black squares with another square directly across from it. (<sensors) Make sure nothing is between any of these sensors.(and clean if you have to) (plug in and test again) (then unplug if that didn’t fix it) There is a piece of cut paper that’s stopping the motor’s torque from reversing or feeding the cutting rollers. Sometimes a plastic gear breaks. If they are ….its trash!!…..You will have to take the covers off to see. Eyeball it real good…(put your glasses on if you need to) If no gears are broken, look on the ends of the assembly that holds the two cutting rollers together.
Before we get to far…..check and see if there is a breaker (or fuse that has blown) The book sez it’s a 12 sheet shredder…..The manual should tell you what weight of the paper being shredded . (the maximum weight of the paper) 20lb. bond etc…..If the fuse is blown replace it with the same size..(read the small numbers on the end of the fuse and don’t use anything else!!!....(fire hazard!) If the fuse isn’t blown check and see if the power outlet is good…… If all is good, make sure when you take it apart the two cutting rollers that you put all the screws back in the same place they came out of …(very important) (write down the positions if you have to) When putting the unit back together…don’t over tighten . The plastic molding blocks strip out very easily. Don’t lube anything. Paper fibers will be drawn toward anything lubed……(shortening the life of the unit) Good Luck!!!!! Tell me if this helps!!!!


Posted on Apr 30, 2009



  • 1 Answer


can't solve the problem, but wonder if I could get an owners manual for this same model (SPL-TMC16A)

Posted on Jan 07, 2011

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What lubricant do you use for a Staples SPL-XC240D and where do you lubricate it?

Staples actually sells shredder lubricant. It comes in a small squeeze bottle. You actually are lubricating the shredder teeth themselves to keep them sharp and prolonging their lifetime. You simply take a piece of paper you are about to shred, run a bead of the lubricant across the sheet and feed it into the shredder. Done!

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You can try cleaning it and maybe limiting shredding to one sheet at a time.

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Take a look underneath where the shredding mechanism is and remove every bit of paper. It is a messy job, but necessary. When you finish, the shredder probably will function normally. Also, ignore the advertised sheet capacity and feed one sheet at a time. Stop when the bin is half full, dump it, and repeat the bit-by-bit cleaning process. I just went thorough this exercise yesterday!

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My Staples Shredder, model # SPL-S302D will stop shredding in the middle of a job or immediately after starting to shred. It is a strip-cut style shredder, I use lubricating sheets once in a while on it,...

You can clean the sensor with a alcohol and be sure there is no jam occur. If it doing fine then it's work and there's no more problem. Always clean it, a jam can cause motor to heat up and it's winding will be burnt.
I hope my advice help you.

Jun 06, 2011 | Office Equipment & Supplies

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can't solve the problem, but wonder if I could get an owners manual for this same model (SPL-TMC16A)

Dec 16, 2010 | Office Equipment & Supplies

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I owe this to a Steve-EE.

Mine was the LED where the paper feeds. $1.69 for a 2 pack.

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