Question about Vtech i5871 Cordless Phone

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Answering machine hangs up during greeting

I've set the answering machine, and all other functions work, but when anyone dials my number, the machine picks up and only delivers about three words of my recorded greeting, and then hangs up on the caller. This same issue happens when I switched to the factory greeting. It plays for approximately two seconds and then hangs up. I checked to make sure the answering system was set to "on" and not just set to play the greeting and not take messages. Please advise.

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This problem is cause by excessive loop current from telco. the answer to this is to put a 600 ohm resistor in series with either tip or ring to the cable which feeds the answering machine. excessive loop current related issues can be the toughest problems to troubleshoot

Posted on Oct 23, 2009

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Posted on Jan 02, 2017

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