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Run a test of your internet using www.speedtest.net. You should be seeing ping less than 100 ms, and your download and upload speeds will vary depending on your service. Do you have cable, isdn, dsl, or fiber? cable and fiber should give you speeds of at least 10Mb down 10 Mb up, ISDN and DSL should give you speeds around 500kbps down and 250kbps up.