Question about T-Mobile MDA

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Tmobile Mda Wont Turn On

Hello, I have a Tmobile MDA and since the first day i bought it , it takes HOURS to turn on. When i turn it on it gets stuck on the TMOBILE START UP SCREEN with the RED LETTERS IN THE TOP LEFT CORNER. I leave it plugged in over night and it EVENTUALLY TURNS ON AFTER A WHOLE NIGHT!!!!! Sometimes DAYS!!!! To Summerize it pretty much gets stuck on the first screen when it turns on and doesnt do anything for hours. Sometimes it turns on after hours of being plugged in and sometimes it takes a day or two. If ANYONE has any idea how i can fix this problem i will owe you BIG TIME. Or if anyone has any idea where i can get my phone fixed that would be greatly appreciated thank you !!!

Posted by Roger Sobreiro on

  • 2 more comments 
  • Roger Sobreiro Oct 16, 2006

    Thank you so much for your help. But i dont think it has anything to do with the network. The phone gets stalled on the booting up of the OS. It gets stuck on the very first screen when u turn it on. There are red letters in the top left corner and i believe they refer to the OS and OS Version.

    ALTHOUGH.... I once called tmobile for help and while they were looking at my phone through their network it was turning on NO PROBLEM. Once i got off the phone with them and restarted my phone, It did the same thing and would get stuck on the first screen. =O(

    I dunno im thinking about just getting it fixed or selling it on ebay as is. I Currently have an SDA and really like it as well. Anyway Thanks alot for your help I really do appreciate it.

  • megjoe Nov 28, 2007

    I've been using mine (T-mobile MDA) just fine for one and a half years and then all of a sudden it vibrated and turned off and won't turn on again. Its as though the battery is flat. I have 4 batteries, 2 are fairly new (less than 3 months old) all are fuly charged and none of them will start the device. Until now, I never had a problem wit it. Any advice? I have to assume the device itself is broken...

  • bigrick1 Nov 30, 2007


    My phone is stuck on the start up page. I talked to t-mobile and network was fine. They had me do a format and still did not work. I am out of warranty :o(

    I did what he told me. I pushed and held the voice button and the button above the volume at the same time and did a soft reset using the stylus. When i got the black screen, I pressed the call button to "format" the phone. I went back to the start up screen after the "format" was complete. But it's still stuck like before except the backlight does not turn off. The tech told me it could be a few hours for it to start back up. He told me if that didn't work then to reload the software but if an error happens while installing it, it will ruin the ROM or image and would become unrepairable I guess.. Any help would be appreciated,, Thanks

  • sixty1 Apr 26, 2008

    i cannot turn on my MDA



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Keith Killgore

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  • 41 Answers

I would call them at 1-800-t-mobile to make sure your service is set up correctly (if it isn't it may explain why it takes so long to locate the network) or you could use their customer care site at to find a store that will replace/repair it for you.

Posted on Oct 13, 2006


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