Question about Canon PIXMA MP780 All-In-One InkJet Printer
The computer was sending a message that there was a paper jam which I managed to fix. I now get the message that the computer is off line. (I have had both the computer and the printer down whilst getting the room carpeted, but thought I had reconnected them correctly.) I took the printer to the local service agent but was advised that it would cost me $33 to book it in and from 5 -7 days before I could collect it. This was when I had the paper jam. I didn't want to wait that long and as mentioned I managed to fix the paper jam. I've got the printer connected to the power line and also to the computer. The compute is connected to the modem. What can I do to get the printer back on line?
Go to your printers folder, normally (Start> Printers & Faxes) on menu or click on control panel and open Priters & Faxes Icon and see if your printer is in there. When you re-connected your printer you may have put it in a different usb port than previously, sometimes the pc assumes its a different printer. If the printer icon is in there you should be able to right click on it and an option to make printer go online or untick 'use printer offline'. If all fails, remove/uninstall the printer driver, dis-connect your printer, put in your printer driver cd (Best to install drivers first always) follow setup and connect your printer via any usb port and windows should find it and install the drivers automatically. Good luck.
Posted on Oct 13, 2006
Sorry for the delay in responding to this problem, recently i came accross similar problem and got a good resolution for the same. First try and print a test page from the printer .... if its an Hp printer the following link should help http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=bpu00734&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN make sure that the printer test page prints fine. Now if the printer is connected through a USB cable, try and disconnect the cable from both ends ( from the back of the computer and from the back of the printer ) plug it back in. you might get a Found new Hardware popup at the right hand side bottom cornner, if you do then wait for 2 or 3 minutes. It might ask you to inser the installtion cd, so please do so. That should work for you. Try a different usb port from the back of your computer. If it still doesn't work, go to the printers and faxes folder under the control panel and still the printer icon is showing offline, right click on the printer icon click on cancel all documents and then again right click on the printer icon and delete the printer icon. insert the printer installtion cd and it will automatically install all the printer drivers automatically. I got this resolution from *** , those people are excellent.
Posted on Jan 23, 2007
SOURCE: canon mp180 paper jammed
I finally fixed the problem by running two sheets of heavy card stock through at the same time. With the machine off, I positioned the two sheets in the feeder so that they would be pulled in when the printer was turned on. When I turned on the printer, it drew the two sheets through and I guess this reset the paper sensor. I previously found that only one sheet at a time did't work.
I found this solution posted by JsamJr answering another question but it worked for me. pushing the card in and then removing it and pressing ok worked
Posted on Apr 28, 2008
Could there possibly be:
A) Paper jammed internally: Power Off. Open the cover and remove the paper or scrap carefully. Do not touch the internal printer parts. Close the cover. Power on.
B) Foreign objects in printer: Power Off. Open the paper support and confirm that there is no foreign material in the auto sheet feeder. (If so, remove it by hand or with tweezers). Open the front cover and confirm that there is no foreign material in the unit. Avoid touching the inner workings of the machine.
C) Reset the printer:
1. Turn the printer off with the Power button
2. Disconnect the data cable from the printer
3. Unplug the printer's power cord for approximately 10 minutes, and then plug it back in. Attach data cable.
4. Turn the printer back on.
If all of these suggestions fail, your iP1600 may require repair service. Please note: With the suggested retail price of $29.99 USD, repair does not seem cost effective - you could just go out and purchase a new printer.
Posted on Dec 28, 2009
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