Cyan toner appears to not fit. It is the correct toner!
SOURCE: HP Color LaserJet 4500N Toner Cartridge Stuck
Hi, i have the same printer and regularly get this problem. Open the top cover and rotate the cartrige that is on top slightly backwards towards the back of the printer. Once you turn the printer on again this usually solves the problem
SOURCE: HP Laserjet 1320 replaced cartridge, toner light stays on
it may be not a genuine one, or you have a paper jam inside the printer
SOURCE: HP Color Laserjet Cp2025n Printer
Did you purchase a new OEM HP toner or a refilled or remanufactured toner. It is possible that the chip is bad on the cartridge in which case if it is a true HP cartridge have them replace it. If you purchased 3rd party go after the vendor to replace it.
140 views
Usually answered in minutes!
The cartridge locks are damaged. I need to buy a kit to replace them.
×