Question about Nortel T7316E 2-Line Corded Phone

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When outside people call us from a touch phone, it asks them to dial

Posted by A.Robin on

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Prashant Sharma

Prashant Sharma

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Hi there

The Nortel and any other of PBX come with the voice mail, and you configure the voice mail as a phone ring.... If you can not pick up your phone in 3 time of ring then automatically your phone transfer on Voice mail and there as you setup..........In voice mail it asked which number you want to call and say the details Example: - Dail 1 to Drawing Room Dial 2 for Dinning Hall Dial 3 for Bed Room..


You just configure you voice mail system and solve you problem.


Thanks

Posted on Mar 22, 2012

  • A.Robin Mar 23, 2012

    Hi,
    Thank you for your solution, I understand what you are trying to say. however that is not the problem. Our company has a 4-line phone system, when our customers call us from a TOUCH PHONE it asks them to dial "1" before they dial our extensions, but most of them don't pay attention to it, they just directly dial the extension, when they do that, the line goes to the main line. How can we take off that "dialing 1" feature ? Do you have any ideas?

    Thank you

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