Rio 258 cannot connect to computer

I'm sorry that the Camcorder is displaying the error message. The error message indicates that the format of the internal memory is corrupted. It may be due to the deletion of Camcorder's default files from the internal memory. It can happen when connecting to Computer and browse using Windows Movie Maker. To avoid happening this in the future, please transfer videos and pictures using Picture Motion Browser Software. Once you format the internal memory of the Camcorder, you will be able to use it for new recordings. Note: Formatting will delete all data and video stored in the Memory. You can follow the below steps to format the internal Memory.



Thanks for understanding. Please let me know if you require any clarifications.

was there any cd given along with the purchase of this player???????

hi try here

http://www.digitalnetworksna.com/support/rio/product.asp?prodID=215

- Rio Software 2.96 - Rio Music Manager, and Rio Internet Updater (7/26/2005)
- Rio Carbon Firmware Update v1.43 (PC) (1/12/2005)
- Rio Carbon Firmware Update v1.43 (Mac OS X) (1/12/2005)
- Rio Carbon Firmware Update v1.32 (PC) (11/5/2004)

Don't buy an iPod...
I would recommend wiping and rebooting your player cos it's cheaper:

Windows only.... Please post if you are not using windows...

Open My Computer with your Rio plugged in.
Right click on your Rio player and click on format.
Leave the default values - if it asks you something then use your initiative.
Then click on format.
Then when it has finished formatting go to your firmware (can be downloaded from: http://www.digitalnetworksna.com/support/rio/product.asp?prodID=112).
Follow the instructions and then it should load the firmware onto your player.
When it has done then your player should (in theory!) work properly.

Hope this helps

Mowcius

Press the MENU and turn it on, as soon as the word RIO shows on the screen release the power button but do not release the MENU button until it says upgrading
Plug the USB cord to it and install Rio Forge Firmware_120
Turn the mp3 off then on normally
Put the music back on your mp3 and it SHOULD be fixed. but your music will be gone..

hope this helps,
trin

You need to connect the Rio to a PC and then use the Windows Explorer format disk feature to reformat the Forge's flash memory as a FAT32 partition.

I had the same problem and, after scouring the internet in search of a solution, found nothing. So I started messing around with things. About 5 minutes ago I came up with something that worked for me! I'm still in 'testing' mode but it's playing some ACDC now so I'm happy. ;-)

My first step was to download a firmware 'update'. I'm not sure if it's newer or older than the firmware that I already had in there, but it works so what the heck. It's version 1.16 and is available for download here:

http://www.opendrivers.com/downloaddriverlink.php

Filename is 'RioForgeFlash_116.exe'

To update the firmware, I connected the player via the USB cable. It will power itself up automatically - make sure you have a fresh set of batteries in it. Once it powers up, turn it off but leave it plugged in via USB. Then, power it up again but press and hold the mode button (the small button on the face, to the left of the main navigation buttons. It's the one you use to select different play modes etc.). It will power up and display 'UPGRADER'. From this mode, run the udate file (RioForgeFlash_116.exe); it will update the firmware in the Forge.

Once completed, my Forge interacted normally with the Rio Music Manager and I was able to upload music to it again. I did lose all the music that was in there and on the storage card, but that's better than having a useless MP3 player!

Best of luck!

UPGRADER is a mode that purges the firmware from the Rio player prior to flashing the unit. Firmware is basically the operating system for the player, so if it is corrupted any number of things can occur. You can enter UPGRADER mode to update the firmware on your player by holding down the MENU button when you power the Rio ON. Flashing the player in this mode erases all content. Try the following to get the unit out of UPGRADER mode, if powering OFF the unit will not correct it. ALL PLAYERS - If you accidentally entered UPGRADER mode, turn the unit OFF and then back ON again. - Download the latest version of the firmware for your player and upgrade the unit. Visit http://www.digitalnetworksna.com/support/rio - It may be necessary to run the firmware update more than once. - This process may erase content from your player. - If the player is detected by the computer, it is recommended that you format the player, which WILL erase content from the player. - Macintosh user's try flashing the player on a PC. FLASH MEMORY PLAYERS - Remove the battery and replace it, this will reset the unit. The Rio Forge, Rio se510, Rio Cali [Black Rio Stick], and Rio Chiba [Black Rio Stick] can lock up causing the player to be unresponsive. If this occurs there are two things that need to be performed to resolve the issue. First you want to remove power from the player this includes the battery and a USB connection for 20 minutes to reset the player. There is a capacitor on the player that stores a charge that holds the player in the locked state. By waiting the duration the capacitor will discharge and the player should function as normal. Second you will want to upgrade the firmware to the latest version and format the player to prevent future occurrences. HARD DISK DRIVE PLAYERS - If you have a Carbon, Nitrus, Eigen, or Karma, use a paper clip to reset the unit. Your Rio will power off automatically when it has been reset. It may be necessary to connect the player to AC power and then reset the player if it will not turn on. If you are still unable to have the player exit UPGRADER Mode, then try it on another computer. UPGRADE FIRMWARE - Connect to the internet - Go to http://www.digitalnetworksna.com/support/rio/ - Click on the appropriate player - Click on the FIRMWARE tab [showing by default] - Click on the latest firmware file [example: RioForge_firmware_133.exe] - Click SAVE when prompted - From the SA

Turn it on holding the MENU button, connect the usb cable and update the firmware that u can download from www.rioaudio.com, that will fix it.

I know this request is old, but I found it while searching for an answer to the same problem myself. First you need to go to the Rio site and download the most up-to-date firmware. it DOESN'T matter if it's the same version that you have now, you will need the installer program. Download that and install it. Plug in your player to your USB to your computer - BUT (and here's the important part) you need to hold down the menu key while plugging it in. Keep holding until it powers up AND the word "UPGRADER" shows on the screen. Now, run the firmware upgrade program and it will see your player and upgrade the firmware (yes, even if it's the same firmware version. You have to do this step). Once it's completed, unplug the player from your computer and the darned thing works.