Hi i have this same problem as another user posted: Got this message "internal memory unknown format". Went to Rio's site, 1st suggestion is reformat drive -- not able to because drive is not recognized. 2nd option do a flash. The flash software does not see the rio. I double checked all the drivers, they are all working fine. But description of drive is unknown. thanks.
1. go to http://www.digitalnetworksna.com/support/r....asp?prodID=213 and download update 1.33 2. install update in C:\RioForge\Flash133 3. run RioForgeFlash_133.exe from C:\RioForge\Flash133 4. press Rio Forge menu button and turn the unit on. "upgrader" will appear on screen. 5. plug USB cable to RioForge. 6. click "next" on Rio Upgrade Wizard. Wizard will detect your player. Select and click "next". Upgrade will take place. 7. Unplug Rio Forge from USB and turn it on. Voil?!
Posted on Nov 11, 2006
SOURCE: Rio 258 cannot connect to computer
I know this request is old, but I found it while searching for an answer to the same problem myself. First you need to go to the Rio site and download the most up-to-date firmware. it DOESN'T matter if it's the same version that you have now, you will need the installer program. Download that and install it. Plug in your player to your USB to your computer - BUT (and here's the important part) you need to hold down the menu key while plugging it in. Keep holding until it powers up AND the word "UPGRADER" shows on the screen. Now, run the firmware upgrade program and it will see your player and upgrade the firmware (yes, even if it's the same firmware version. You have to do this step). Once it's completed, unplug the player from your computer and the darned thing works.
Posted on Feb 10, 2007
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