Question about StarTech.com (PCI625USB21) Serial Adapter

PCI625USB21 I've bought the PCI625USB21 card at Buy.com. I installed itin my PC,installation went well. It recognized the card and all but it will not erecognise any device i plug into it.

1 Answer

Anonymous

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4 Answers

Hello,

Most likely the card is not being recognized properly. Try the following to try and resolve the issue.

1. Ensure you have all of Microsoft's Windows updates for your operating system, uninstall the drivers and reinstall drivers for the card IF you have Windows updates to download/install.
2. Install the card into a different PCI slot (again reinstall the drivers). If you do not have another PCI slot, swap it with another PCI card (if you do not need that other PCI card then leave it uninstalled physically to see if the problem goes away)
3. Update the BIOS on the motherboard. To do this you may need to contact your motherboard or system vendor to assist.

What version of Windows are you using?

Regards,
Ryan

Posted on Jan 03, 2008

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