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Unfortunatey, it happens quite frequently, there is no one reason for it to do so.
The only solution is to replace it.
Over a number of years use, the glass looses it's properties, and this is what can happen.
Lisa, I do not have a solution, but have the same problem. My KA superba micro has been used about 10 times. While it was off, and while no one was home, the outer glass in the door shattered. I suspect this may be a defect.
It is not a fault with the door, and this sort of event occurs quite often, so is not uncommon.
All sorts of things can cause this, sudden change in temp, getting the glass wet whilst it is still hot, a knock or bang form an earlier time could have weakened the glass.
The list is quite long..
Depending on your household insurance, some policys cover for breakage of glass fittings, would be worth checking.
Plz rate my solution
.Thanks.
will need a model number to tell you the correct price ... most will have to replace the door... you can also give sears a call .. if you gripe loud ... they may replace it for you...
This is not a job you should do. Microwaves are dangerous things and can cause injury. An improperly fitted door will leak. A new door, installed and checked out by a technician is needed here The economics are beyond my area.
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