Hi,
On a new IBM X61 notebook (not tablet) the finger tip reader is not active.
When running finger tip identification SW it claims that the finger tip device is not installed.
Please advice.
Best regards,
Dori Leibovitz
If it says fingertip identification not installed then it means the driver is missing... try and install the driver....
in the device manager are you able to see the finger tip driver...
if it is present then u'll have to load the driver through the installation disks they would have given u...
when it comes to these kind of devices there are many interfaces that can be used in order to be connected to the computer.... so expand each of the class of devices present there by clicking the + sign adjacent to it... generally these generic devices if their driver has been installed would have their name plus some other technical terms in their naming present under one of these classes...
×
391 views
Usually answered in minutes!
Thanks for the reply.
1. Which driver to install - No new HW detected message.
2. The finger tip device does'nt apear in the BIOS option
Thanks,
The finger tip device driver doesn't apear in the list. Please specify the device name.
Dori
×