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HP photosmart 5510

I found a small black piece on the floor near my printer. I have 3 school age children who use this printer and attached Mac. The piece is covered in ink on one side so I am thinking that it came from the printer somehow. It is about 4 inches long by about 1/8th inch wid., and looks very much like a rigid black plastic twist tie if you could imagine such a thing. There are what looks like 4 tiny BB's spaced along the piece. I completely stumped HP support and it does seem to print and scan fine without this piece. It does, however repeately think new cartridges were just intalled and wants me to allign them. Any help would be much appreciated

Posted by Amy Wein on

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5 Related Answers

Anonymous

  • 54 Answers

SOURCE: HP Photosmart C6100 All-In-One Printer stopped printing black ink

Please clean the print heads :

Press Setup up - Tools - Clean Print heads on the All-in-One.

If this does not resolve the issue , Reset the All-in-One.

Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on.

2. Press and hold OK and HELP buttons while plugging in the power cord.

If issue stil persists. Contact HP.

Posted on Dec 24, 2007

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Bubbabear64

Tim Babcock

  • 2794 Answers

SOURCE: Black Ink Cartridge alignment problem

I have never heard of that happen before. I know if they have been refilled they lose there effectiveness causing leaks to happen.

Posted on Jun 14, 2008

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Anonymous

  • 137 Answers

SOURCE: HP 7410xi small plastic piece in print cartridge carrier broken

If the spring did not damage the carriage flex I would suggest just using some epoxy to hold the spring properly in place. If the spring did damage the flex (as shown in this picture) then you might contact HP and enquire about an extended warranty for this issue. In the US call HP at 1-800-HPINVENt.

Regards,
Bob Headrick, MS MVP Printing/Imaging

Posted on Mar 02, 2009

A Soveral

  • 566 Answers

SOURCE: Printer fell...extra part?

LOL! That would be the little cleaning stick, used to clean the printer head, which is lodged in the lid inside

Posted on Jul 19, 2009

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