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The ERR 2 code indicates there is a problem with the internal computer, specifically pertaining to the warming plate. I would advise you to call Kitchenaid Customer Service to see what options are available. They do not offer repair on the units, as it is not cost effective for the company or the consumer to have it repaired.
Slide water chamber out and put filtered water in it - i would make only 1 cup at a time, so fill only to the minimum fill line. Most tap water will overpower the taste of the espresso. Use grounds, not pods - podded espresso will come out too weak. I would suggest using the double filter cup instead of the single - doubles can be ordered from Cuisinart website.
Hi. Was searching around and you can actually go to the krups website(www.krupsusa.com) and download the appropriate manual for your coffemaker. Its best to know the model number as well as the model name. On the Bistro, the coffee maker side should be on the left and the expresso side on the right. on top of the coffee maker on the right side is a screw on top(black in color depending on year of model). Simply unscrew and fill with water to recommended lvl. I would download the instructions first and become familiar with the process as it heats up the water to extremely high pressure and heat. Good luck..J