Refrigerators Logo

Question about Samsung SRS20DTD Side by Side Refrigerator

1 Answer


-The refrigerator is a 2 door unit. -A day I discover that a constant water drop was falling for a cold air outlet in the fridge part(if I put a light there, I can see it in the frezzer true an isolated material) -Then I take of the elbow betwen the frezzer and drain line and with a mirror and light I can see an ice plug in the frezzer condensate outlet. -I let the fredge to defrosting one day and put to work again with god result, only a noise of the air mixer fan because have a little bit of ice, when the ice disappear, the noise too. week later, again start to fall the same water drop, I put in a minor range the set dial and the water drop was stopped. -I think that something it's wrong yet because: -with the same food quantity I got to adjust the cold dial. -when you close the fridge door soft you apreciate that a negative pressure indoor pull the door and close more (think that before not hapen) -The fridge is run and stop normally right now like always during the failure inclusive. Thanks in advance.

Posted by ARTURO VEGA on

  • ARTURO VEGA Oct 10, 2006

    2 door unit mean in this case, one upper and one lower.



1 Answer

Douglas Henry

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 175 Answers

It sounds like you need to install a drain heater. Sometimes these are available as a kit from a parts dealer, and sometimes you can just take a piece of bare solid copper or aluminium wire and put it a little ways down the drain, then wrap the other end around the defrost heater, so that when the fridge goes into self defrost, it keeps the drain warm so it does not freeze. The better way to do this repair though is to see if a drain heater is available for you model as a direct fit part. The other way is only to be used as a last resort. Good Luck!

Posted on Oct 11, 2006


Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:


Kitchenaid superba side by side refrigerator - freezer is cold but refrigerator is not. (55F) at times very little air coming from freezer. What is the fix?

Can often be caused by ice blocking the cold air path air from the freezer. You may not be able to see the ice buildup but it's likely to be around the evaporator fins and could be due to a blocked ice-melt drain tube.
Probably worth emptying the freezer contents into a chilly bin or well insulated box (to keep it frozen) and leaving switched off with the freezer door open for half a day to let any ice melt, then see it it has started working again. If there is lots of water in the freezer after this you might want to find the drain tube (usually comes out above the compressor motor) and clear it (plastic coated flexible spring line for hanging curtains is good for this).

I have a Beverage Air Sur 60 and unit powers on the inside fans run also the compressor and fan in the back run but unit doesn't ever cool down any ???

first are the evap coils one big ice block? if so melt the ice and look for a air gap in the door gasket. the comp. turns on so the thermostat is sending the signal to turn on. on these the drain from the evap (cold part/ top) could be blocked. blocked drain, water sits, then freezes and blocks air flow

I have a Maytag gz2626gekb side by side and the damper door seems to get stuck due to chips of ice forming around it. It jams on the chips of ice. Ive replaced the damper assy already and still experience...

If your air damper door is constantly getting ice forming on it there is a reson for this. This is most oftern caused by an improperly sealed fresh food compartment door gasket, a warped door or improperly adjusted door hinges. Having said that... there can be other causes such as a clogged compartment drain in eaither compartment that forces air to rapidy transfer from one compartment to the other side when one of the doors is opened and the rapid temperature change initiates the rapid air flow and eventual condensation / freezing.

Make sure your compartment drains are clear and the end of the drain tube that terminates in the catch basin under the unit is free of obstructions. (rear fiberboard compressor cover removal required) To cause the rapid air transfer I spoke of above this tube has to be blocked.

If you discover that the compartment drain is clogged with ice.... the only fix / remedy is to perform a manual defrost by unplugging the unit, removing the freezer contents and directing an exteranl fan into the freezer compartment for just over 2 hours. The reason for the 2 hours is that should there be ice in the drain funnel the water in the top of the funnel accumulates on top of the ice and insualtes the ice in the funnel from melting so you just have to wait until it warms up over time.

After perforning this manual defrost... use a vacuum to first attemot to remove any debris from the drain tube end and then put the hose on exhaust and direct air into the end of the compartment drain tube to float out any debris from the compartment drain funnel.

One question I have is why are you changing Jazz boards? Do you suspect you have an Automatic defrosting problem?

Thanks for choosing FixYa,

Refrigerator ge profile model TFH27PR water leaking onto floor

Hi this problem could arise due to various reasons so lets find out what could it be the cause.

1)In the back of your freezer compartment is the drain hole. It's very common in GE for the drain to freeze up. With the drain hole plugged up, your freezer will continue to defrost the evaporator, but not the water in the drain hole. So the water builds and freezes, builds and freezes until it eventually overflows into the air diffuser for the fridge causing the leaky fridge problem."Heat Probe" that can be installed.This will prevent water from freezing up in the drain hole allowing it to drain as designed

2)Inspect the door seals and the sides of the refrigerator around the doors. If you see any beads of water or moisture, then the door seals may be failing to create an air tight seal which causes the cold air from the refrigerator to escape and form condensation around the doors. Sometimes you can solve this problem by applying a light film of gasket lubricant to the existing seals or just cleaning them of any debris with a warm soapy rag. If they still don't seal well after you apply lubricant, or clean them, you may need to replace the entire seal assembly.

3) If the water is coming from the freezer but you think that the defrost drain pipe is clear, then it may be coming from the ice maker. Check the ice maker for cracks in the unit's body or a misalignment of the water supply line. Make sure that the water supply spout in the freezer lines up with the ice maker's water supply cup.

4)Check the ice maker copper water supply line, your ice maker water filter, and the plastic ice maker water supply tube for any cracks, splits or connection leaks. If you find any leaks, remove the leaking part and obtain a replacement at the hardware store.

5)Your leaking refrigerator may just have a cracked or damaged drain pan. Your fridge regularly drains water into this pan to prevent water pooling in the fridge itself. Evaporation takes care of the rest. Look underneath your fridge where the drain pan sits and pull it out for inspection. If it has a crack or is otherwise damaged, contact the appropriate retailer about getting a replacement as soon as possible.

6)If your leaking refrigerator is draining inside as opposed to onto your floor, you're probably dealing with a clogged defrost drain. Your fridge is constantly producing condensation inside the freezer, and that condensation drips down the defrost drain into a drain pan underneath the unit. This defrost drain can become clogged with debris or, more often, it freezes shut. Look in your refrigerator manual to locate your defrost drain, and take the appropriate steps to unclog it (inundating your drain with warm water will often do the trick).

Note:Switch you Refrigerators for more than 8 hours and let the frost melt fully use hair dryer and now switch on and check you are getting leak.

post a comment for further assistance.

Thank you for using fixya have a nice day:-)

Refrigerator isn't very cold- drinks are just slightly chilled

Usually caused by failure of defrost system, Air ports from freezer to fridge blocked by ice

This can be caused by the drain hole below freezer coil being blocked by ice. You MUST remove all ice in drain under freezer coil. Use turkey baster to squirt hot water into hole and use hairdryer to defrost. Possible defrost thermostat is defective. Unit never goes into defrost, ice forms on coil and in floor of freezer. After defrosting may work OK for a week or two but gradually gets warmer because ice is blocking ports where cool air gets to refrig. May also have water in refrig box. Can also be caused by defective defrost timer.

Water on floor under unit & ice bottom of freezer

By going online, saw several posts re this problem. In short, the water drain was clogged and there was also a problem with the defrost timer. Service man blew out the drain line with compressed air and installed a new timer. Voila! Problem fixed. Interestingly, the serviceman found a wad of what looked like putty, but was sticky like gum in the drain area. He said he had never encountered anything similar.

My bottom refrigerator is not cold. The freezer is okay.

Check to make sure the fan in the freezer compartment is working and not blocked. This delivers the cold air to the refrigerator. The fan should run every time the freezer calls for cold.

FREEZER HAS ICE BUILD UP AND FRIDGE WON'T STAY COLD. ? what causes this and can i fix it?

Bad news, it appears unit is short on gas leak,,,,,Because of this the temp. sensing device over reacts causing the frig to constantly run,,,,also poor door seals do not help,,,,due to costing of repair its better to replace the unit. Water thing bit of a mystery,,,,,could be blocked defrost drain,,,,refrig section of cooler section and just below this is a small drain hole of some description, get a tube or straw and blow down this to clear blockage,,,,,difficult without seeing but hope to be of help,,,,,,,,,,,,,Barry

Refrigerator condensation

I have a Kenmore Coldspot Model 70262990. When I get wet shelves (water, not just condensation), I was able to trace my source to the cold air vent from the freezer. In my case, the water melts from the evaporator and collects in the rear lower section of the freezer. It is "supposed" to go down the drain tube. However I had the drain hole freeze over. Then additional water from the defrost cycle would accumulate in the freezer floor (under the plastic floor) and eventually find its way down the cold air vent between the freezer and refrigerator section. You'll need to unplug the unit, take the plastic floor out of the freezer, remove the evaporator panel to access the defrost drain, melt the frozen water (hair drier works nice), and remove all the water (towel/sponge & bucket). Make sure the drain is not frozen and not blocked. Then put it back together and plug it in.

Does anyone know how to stop the drain tube from freezing over?

Good luck.

Duct from freezer to frig is blocked with ice, frig warm

give the unit a full defrost then unblock the drain hole. it sounds like the tiny defrost heater element may not be working and is therefore causing excess frost to build up on the freezer evaporator. also check door seals are not holled anywhere.
Not finding what you are looking for?


Ask a Question

Usually answered in minutes!

Top Samsung Refrigerators Experts

Cindy Wells

Level 3 Expert

6446 Answers

Oloyede Monsuru

Level 3 Expert

1468 Answers


Level 3 Expert

13435 Answers

Are you a Samsung Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides