I have a Lifestyle 8 system which is 5 years old. I decided to use for the first time, a co-axial cable to connect my Philips DVD player (1 yr old) to my Bose receiver. The problem i am encountering is that there is noise skipping, but nothing wrong with the picture (video). This occurs after 5 minutes.
There is however no noise skipping if i use analog cables to connect the DVD player to the Bose reciever.
I have been told by Bose that it is probably a fault with the DVD player, and suggest i use a new DVD player. Is this right?
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Re: Problem with sound skiping on Bose Lifestyle 8
Would not exactly agree with bose proposed solution, however easy to test......
borrow a dvd palyer of a different model and type , ensure that the output from the dvd player is set correctly ie. 5.1
you need to verify that the co ax you are useing is not damaged, faulty and is connected both ends correctly,
if bose give you some hassle get a spare set of cable to be sure the connect or to the co- ax is not damaged in any way.
i suggest there is a problem with the on board decode for dolby 5.1, known as SPDIF = "S P diff " ( a system designed in conjunction with SONY and PHILIPS and used on nearly every 5.1 decoder sold in the world) easy to fix its usually a firmware upgarde or reset usually done in the factory, simple problem, could have been caused by electrical interference or unusual magnetisim problem post manufacturing or possible on site problem, however from your point of view impossible to prove either way.
must point out that analog cables don't carry a 5.1 signal. and also should point out that co -ax is not 100% necessary nor the only way to push a 5.1 signal into that bassbox.
check your cables first , then borrow a dvd player, then bring it back to bose and tell them to fix it. if its still wrong.
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Do the easy troubleshooting first! Get a source of clean, dry compressed air and blow out the inside works. Next, get some contact spray and spray into the volume control potentiometer and work it down and up.
You might want to try connecting the Apple TV to your TV using HDMI, then using the optical cable from your TV to your Bose system. In your TV's settings, there should be an Audio Output option. You'll want to turn off the TV speakers. Optical audio can be a little strange compared to traditional analog. If your cord is going bad, it could result in behavior like you described.
I also get this problem sometimes with mine. Usually when you call Bose they suggest that you do a "hard" reset meaning you unplug the power cord from the wall and wait about one min. Then plug the unit back in and it should work. The other thing that you can try if the system still isn't working is to check that all the wires running into and out of the sub-woofer are all plugged in and aren't loose.
If either of these two solutions don't work you can alway call Bose tech support @ 1-877-210-3782 (they are open Monday – Friday: 8:30 AM – 8:00 PM ET)
This can be repaired of it's later than a series 1. (not sure if the 1997 model was a series 1)
Repair cost will be $225 plus tax (flat rate). Shipping is split between you and Bose.
They give you a new 1 year warranty.
Otherwise, Bose can have you trade this in for about 25% off a new, current system.
-If this still powers up, make sure the small 1/8" portion of the input cable (plugged into "system control 1") is in good condition, because you may just need to replace that input cable for a no audio situation. If it's a different series, it will say "zone 1" I think.
In either case, you should call Bose tech support about this. (800-367-4008) Make sure you're with your system so they know what series of LS5 this is.
Try the settings setup and adjust the brightness, video format, or video black level. If you're using component connections then adjust the video output. You can scroll system setup through the remote control settings button.
The problem turned out to be the TV itself. Somehow all the a/v and component cable inputs on the back of the TV got disabled. After finding then consulting the TV manual online (the TV is about 8 years old), we found there was a way to reset the TV to its original factory settings. Voila, the a/v and component cable inputs were enabled again, and everything worked correctly afterwards.