Code on display screen D:

Try this :

Lens Error Fixya

Lens is faulty and needs replacement.

I do not have that particular lens in my collection, but not all lenses do completely retract to a flush position. If your lens performs well at all focal lengths and takes sharp pictures, it is probably ok.

Hi, It sounds like the lens is stuck, possibly from dropping? Either way if lighting tapping it doesn't work then unfortunately there's no way it can be fixed.

Hi,


"E18"indicates an error that involves the lens unit or lens cover in your camera .This error appears where the lens is prevented from properly extending or retracting .The error may also be displayed if the lens camera has been subjected to an external shock, or if a foreign substance (i.e. liquid, sand, dirt) enters the camera.Hold the camera so that your fingers do not touch the lens unit when you are shooting. Make sure the camera is off before the camera is placed back in the case. Exercise caution to ensure that the camera does not accidentally power on while the camera is stored inside the case.If you cannot clear the error code by turning the camera off and then on again, or if the error code is displayed frequently, a camera malfunction may have occurred and might require service from canon.Or else try pressing the power button on and held it down while extending the zoom lens. The lens will extend out and the camera will be freed from the error.

Thank you !!

Hi,

"E18" indicates an error that involves the lens unit or lens cover in your camera .This error appears where the lens is prevented from properly extending or retracting .The error may also be displayed if the lens camera has been subjected to an external shock, or if a foreign substance (i.e. liquid, sand, dirt) enters the camera.Hold the camera so that your fingers do not touch the lens unit when you are shooting. Make sure the camera is off before the camera is placed back in the case. Exercise caution to ensure that the camera does not accidentally power on while the camera is stored inside the case.If you cannot clear the error code by turning the camera off and then on again, or if the error code is displayed frequently, a camera malfunction may have occurred and might require service from canon. Or else try pressing the power button on and held it down while extending the zoom lens. The lens will extend out and the camera will be freed from the error.

Thank you !!

same here

When the lens will not retract and camera is not functional (no picture on display, and does not shoot) , and you already tried replacing batteries with a new fresh set (ensure please) , and then restarting camera with no memory card inside, then camera is faulty.

Try an easy fix by pushing gently the lens (do not force them, just help them) while you turn off camera at same time. Try also switching the mode selector.

If still no luck , then the camera must be disassembled to fix the problem.

Possible reasons are :

• Faulty lens mechanism or jammed lens (camera usually turns off by itself in this case)
• Main board faulty.
• Ribbon cable to main board broken or connector defective.
• If there is no power at all it is the connector from batteries to main board, this is also a ribbon cable.

If the camera is less than one year old will be replaced by manufacturer.

If your warranty is expired you can get an estimate for repair from manufacturer, or from a third party like Advance Camera here :Advance Camera Repair you can book the repair online.

The "E18" or "Lens" error message indicates an error that involves the lens unit or lens cover.
This error may appear where the lens is prevented from properly extending or retracting such as, for example, when pressure is applied to the lens or the area surrounding the lens while handling the camera. The error may also be displayed if the lens unit/camera has been subjected to an external shock, or if a foreign substance (i.e. liquid, sand, dirt) enters the camera. Solution
Check the following when you operate the camera to avoid applying pressure to the lens and surrounding area:

• Hold the camera so that your fingers do not touch the lens unit when you are shooting.
• Make sure the camera is off before the camera is placed back in the case. Exercise caution to ensure that the camera does not accidentally power on while the camera is stored inside the case.

If you cannot clear the error code by turning the camera off and then on again, or if the error code is displayed frequently, a camera malfunction may have occurred and might require service

The "E18" error code indicates an error that involves the lens unit or lens cover. This error may appear where the lens is prevented from properly extending or retracting such as, for example, when pressure is applied to the lens or the area surrounding the lens while handling the camera. The error may also be displayed if the lens unit/camera has been subjected to an external shock, or if a foreign substance (i.e. liquid, sand, dirt) enters the camera. Solution Check the following when you operate the camera to avoid applying pressure to the lens and surrounding area: - Hold the camera so that your fingers do not touch the lens unit when you are shooting. - Make sure the camera is off before you put it back in the case. Exercise caution to ensure that the camera does not accidentally power on while the camera is stored inside the case.