Question about Televison & Video
Hello, As stated above, my TV is stuck in DTV mode and I cannot select any other source. I cannot access any OS Menus except Volume Control, cannot change channels or anything else, just able to change volume and turn on/off - whether by remote or using the controls on the device. I do not own the original Remote control as I am using a universal remote. I tried resetting by unplugging for hours, but no change. I'd be much obliged to get any help with this problem. Sincerely, Dirk
I would contact Phillips customer service by phone and see if this a issue common to this set and if there is a way to either do a hard reset or a software upgrade to resolve this problem.
Posted on Mar 20, 2012
We had this problem with a 28PW6515. The control would work for 30 seconds after switching on, then nothing. It was diagnosed as the "glue chip" which handles all the control functions. About £200 to fix it as it's a surface mount chip.
Posted on Jun 22, 2007
Hello laurenbro, Actually it does make sense if the command processor in the TV set is bad. a way to test this would be to see if the TV will manually turn off and on. If it can, than the problem may be in the command processor IC, also called the input data IC. You will have to take this set to a TV repair shop, and have the look at that section.
Posted on Sep 12, 2007
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