Question about RCA F32650 32" TV
I have an RCA model F32650, which stopped working - no sound or picture- exactly 3 months after the warranty. We purchased the TV 3 years ago. We had a tech person out who stated that it was a power supply and that it would cost $295 to $300+ to repair. First, I'd like to know if better to repair or buy another TV? Second if this is a defect in this model, I would be most interested in joining a class action law suit against RCA. Third, when I expressed to the repair person that I did not want to repair at that cost, he offered to take the TV in lieu of the service call fee, which was $45.00. I declined.
This is a very common problem with RCA tV sets. But unfortanatly, RCA is no longer made in this country or even owned by RCA anymore. They are a Canadian company called Thompson Corp and could not give two hoots about any problems with TV sets sold here in america. I say this from experience and try to contact them and file a complaint. ther customer service is rude and basicly calls us idiots! Alot of class action suits are pending or have been dropped as for the amount of sets they company have sold,They have attorneys working for them and delaying the cases. It is really the fault of the US Judges that are total morons about these things and try to go by un written laws. They dont have a clue as most of the US goverment does not. Your problem is not a power supply problem, But a high voltage transformer and a horizontal output transistor, and the reason why the estimate was so high, is because the tranformer is no longer available. Thats why the estimate is so high. Because who in there right mind would spend so much on a set as this. You can buy a 32" RCA(BUT I WOULD NOT BUY TRASH)At Wally World for less the $250.00 bucks! I no longer accept RCA TVs in for repair as replacement parts are so much money and im not proud to say I work on RCA TV sets. Total garbage sets!!
Posted on Oct 08, 2006
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