Basket full sensor cleaned off. object in sensor cleaned off. motor works fine in reverse. shredder turns freely in reverse. It looks like nothing is stuck in the shredding teeth. When the unit is put back in the run mode, the paper jam light turns back on. what is the problem?
SOURCE: shredder problems
Seems it could be a problem with one of your sensors Fellowes Customer Service can easily and quickly diagnose your problem. 1-800-945-4545
SOURCE: will not shred, but will go in reverse
Sorry don't mean to point out something obvious, but are you being shown any indication lights that the waste basket is not seated correctly in the bin or the head? If not, then you may want to try and check these connections anyway. Lights can burn out.
SOURCE: We have a CR220 fellowes
you can try cleaning the "bin- full" sensors. they are located on the inside of cabinet, on the bottom of the shredder "head". one will be to the left side of basket and one to the right. they kind of look like little glass eyes mounted inside of black rubber casings. paper dust on these will do this sometimes. if that doesn't do it then it sounds like your "bin-full" sensors are bad. a known problem with these shredders. fellowes has come out with modified sensors. if it was purchased within 2 years, it should still be under warranty.
hth,
razors
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