The connection is fine from the modem to the dell powerconnect 2016 and every computer states that it is connected but cannot get onto the internet. A bad storm knocked out the power and ever since it has rebooted none of the computers has yet to connect to the internet.
This is very good suggestion. But where and how to set the DHCP & DNS ? Thanks
Hey millwork can u plz explain how many computer you are using and whether u r using a hub,switch or a router so that i can hav a fair idea about the problem and i would like to tell u that this is a common problem you are facing hence plz get me the information so that i can help you further. thanx.
In order to get to the Internet, a computer must have proper IP connectivity. Lets start by troubleshooting IP connectivity in your office and see where the breakdown is. Open a command prompt on a machine. This can be done by going to Start ->
Had same problem with my Dell Pwoerconnect 2016, power it on and all LEDs light up but nothing works.
The problem was traced to one or both output capacitors ( 10v 680uf ) on the ( tiny ) power supply.
Capacitor symptoms include bulging or rounded tops instead of flat like new one and the rubber plug in base of capacitor protruding.
Capacitors need to be replaced.
I have successfully replaced with 10v 1000uf and 10v 1200uf, both Rubycon and Sanyo brands.
Power to the switch board is now restored and the switch is able to function just fine.
Give it a go and see if it works for your Powerconnect.
most likly a failed power supply on the switch
look at the front of the switch look for leds,.......
if you see nothing and the power cable is plugged into a hot outlet than
go down to your neerest comp store and buy a new one
Usually answered in minutes!