Question about Brother MFC-5440CN All-In-One InkJet Printer
I cannot print or receive faxes because the "Near empty Cyan". I just replaced the ink cartridge. It's full.
If the firmware update doesn't work, you can reset this error.
Unplug unit. Remove offending cartridge. Plug unit back in, wait until all startup noises have stopped. Open lid and reinstall cartridge. This will solve the fault as long as the sensor is working.
Also, please be aware, you should not have to change a cartridge if it says "Near Empty", only if it says "Ink Empty Magenta".
Also, please make sure none of your other cartridges are empty. I have seen this over and over. Two cartridges empty at the same time, and the person replaces one of them but thinks they actually replaced the other one.
Turn the power off and pull all the cartridges out. Look a the side of the cartridge, you should see a window with a little plastic tab sticking out. This tab should be blocked by a black float inside the cartridge. If you cannot see the float, and the tab is clear with no ink in it and no float tab blocking it, it means the cartridge is empty even if you still see some ink in the bottom.
To be sure plug the machine in without any cartridges. When all the noises have stopped, open the lid and install the cartridges. If you're still getting an error saying either a cartridge is not installed or is empty, then one of your cartridges is empty. Redo the previous paragraph.
Posted on Dec 30, 2007
You should try to update the firmware. That did work just fine for me. http://solutions.brother.com/Library/sol/mfc/firm_update.html Mike (Mexico, D.F)
Posted on Aug 06, 2007
Tips for a great answer:
Don't worry about the memory being full, the problem is the ink, and once the machine is able to print the FAX will empty memory by printing the faxes out. This might sound bad but I have seen this happen, when you unpacked the new ink cartridge, did you pull off the little plastic protector? And is the paper loaded?
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