Brother MFC-5440CN All-In-One InkJet Printer Logo
Judy Dolan Posted on Oct 05, 2006
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Screen reads "Near empty Cyan" but I just replaced the Cyan ink cartridge, its full.

I cannot print or receive faxes because the "Near empty Cyan". I just replaced the ink cartridge. It's full.

  • 3 more comments 
  • Anonymous Dec 15, 2007

    NEAR EMPTY MAGENTA BUT JUST REPLACED ALL CARTRIDGES

  • Anonymous Dec 22, 2007

    change cartridge replace cyan

  • wendyroxie Jul 23, 2008

    I have same problem with printer "Brother MFC-440CN". Replaced cyan cartridge and it keeps saying "ink empty"cyan. I unplugged it and started over. I also used air spray in case of dust inside, but that didn't work either. My machine is out of warrantly, but hardly used. Brother won't help me.

  • Anonymous Mar 24, 2014

    the ink pad absorves all the ink, cartridge end up empty

  • Anonymous Mar 28, 2014

    Black ink is not coming out clearly, cartridge is nearly full

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  • Expert 286 Answers
  • Posted on Dec 30, 2007
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If the firmware update doesn't work, you can reset this error.

Unplug unit. Remove offending cartridge. Plug unit back in, wait until all startup noises have stopped. Open lid and reinstall cartridge. This will solve the fault as long as the sensor is working.

Also, please be aware, you should not have to change a cartridge if it says "Near Empty", only if it says "Ink Empty Magenta".

Also, please make sure none of your other cartridges are empty. I have seen this over and over. Two cartridges empty at the same time, and the person replaces one of them but thinks they actually replaced the other one.

Turn the power off and pull all the cartridges out. Look a the side of the cartridge, you should see a window with a little plastic tab sticking out. This tab should be blocked by a black float inside the cartridge. If you cannot see the float, and the tab is clear with no ink in it and no float tab blocking it, it means the cartridge is empty even if you still see some ink in the bottom.

To be sure plug the machine in without any cartridges. When all the noises have stopped, open the lid and install the cartridges. If you're still getting an error saying either a cartridge is not installed or is empty, then one of your cartridges is empty. Redo the previous paragraph.

A

Anonymous

You should try to update the firmware. That did work just fine for me. http://solutions.brother.com/Library/sol/mfc/firm_update.html Mike (Mexico, D.F)

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