Question about Kenmore 3.8 cu. ft. HE3t Front Load Washer

Error Msg F02

Kenmore Elite HE3T. Getting error code F02. Can you let me know what this means. Thank you

Posted by Simon Finlayson on Oct 05, 2006

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Simon Finlayson Oct 10, 2006

I went ahead and did everhting you said. It ran fine for the next run or two but now the F)2 error is startting again. Any advice.
dianal388 Jan 25, 2008

Hi

Please help me too, I have same problem, that error F02 msg. I have to hit pause to cancel the beat and the start again, but every time when it done one of cycle it will beat again error F02........
ladyangel Feb 03, 2008

me too and i cant find my manual, its driving me crazy
Anonymous Mar 07, 2008

We had the same problem and cleaned out the filter, checked everything you said to check, nothing is in the hose or filter, We still have the same problem and the tub stinks like spoiled eggs. What should we do next?
colonel rick Apr 17, 2008

f02 alternating with SUD.

remove front bottom panel, three TORK screws on bottom (I used a small allen wrench) unscrew filter cover and clean out all the ****!

You will get a lot of water pouring out, so be ready with many towels.
Anonymous Mar 14, 2014

Getting the F35 error on the HE3t... I replaced the pressure sensor about 6 months ago and it has worked fine... but now have the error again ?

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Re: Error Msg F02

Had the F02 error as well. Thanks to all great posts here, esp. colonel rick, catriver and bullfrog7. Use a Torx (star) screwdriver to get the three screws off the bottom of the front plate (I dropped a screw, so was glad I had a magnetic reach tool). I saw the trap, and began to unscrew, and water started pouring, so I immediately re-closed. THE WATER IS AN ISSUE, SO BE PREPARED. Big problem for me was I had the drawer unit beneath (water leaking through ... messy). Grabbed a few towels, but then took bullfrog7's idea of the shop vac. Sucked what I could out of the drum (had a load going before the error), Then I unscrewed the front screw from the trap, and slid the trap unit forward (be careful of the wiring harness unit). This enabled me to pour water from the trap into a mop bucket. I then used the vac to **** what I could from the drain pipe. Our trap had 3 baby socks and untold lint. Washed the trap, put it back together, and voila! No issues. If I can do this, you can too!

Posted on Aug 19, 2008

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Re: Error Msg F02

Hamish, that is the code for long drain. Make sure the drain hose is not kinked. Remove the bottom panel and and check the drain filter. It is right in front and just unscrews. Get a bucket handy to catch the excess water. After cleaning out the filter strainer check the impeller (hole to the right) to make sure nothing is jammed in there. Catriver...post back.

Posted on Oct 06, 2006

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Re: Error Msg F02

BIG THANK YOU to Colonel Rick, the solution worked perfectly... I did find one improvement... before you pull the filter out... if you have a vacuum which works as a wet vac (I have a Rainbo knock-off called a Hyla) pull all the water out of the tub (you may have to empty your vac one or more times) and then have it ready (basin empty, machine running, hose in one hand) when you pull the filter... minimum muss and fuss, and a very happy crew when the machine is "up and running" in no time, sans ridiculous service call charge and multi-day wait!!!

Posted on Aug 11, 2008

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Re: Error Msg F02

I have same error but when i open the filter at bottom no water drains out! there is no water in the drum but clothes are very wet still. pump is only 8months old. any thoughts?

Posted on Oct 19, 2011

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Anonymous

Re: Error Msg F02

Thanks for the help, in our case it was a nylon on the right side of the filter drain.

Posted on May 18, 2008

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Anonymous

Re: Error Msg F02

Drain hose plugged the hose that is on the outside of the washer

Posted on Mar 09, 2008

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Re: Error Msg F02

I followed the advice given here for my exact same problem today....and it worked beautifully, just like everyone said it would! TONS of water to drain, so have a HUGE bucket available and towels to keep the water from getting out of hand. To prevent it from re-occurring, look into buying a "sock bag" that is basically a mesh net bag that you put your socks/panties into so that they can't get stuck in the drainage system in the future.

Oh, and you may need a "Torx" screwdriver head.....I did.

Posted on Feb 28, 2008

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Re: Error Msg F02

After wasting about an hour pulling off the back cover and starring at lots of things I have no business touching. I pulled off the lower front cover by removing 3 screws. Inside there is a turn style white plug. I guess that is the filter, inside was was verious things that do not belong likes little socks and beer caps and things like that. washed out the filter screwed it back in and works perfect.

Posted on Feb 02, 2008

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Re: Error Msg F02

Take the front panel off (it's simply three hex screws along the bottom and a nudge upwards that do the trick), unscrew the cap to the pump filter, have a bucket handy for the torrent of water behind it.

Most likely that's the problem. In our case it was a hairball the size of my fist. Yay for dogs.

Posted on Dec 22, 2007

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Re: Error Msg F02

I took the lower front panel of my wifes front load Kenmore Elite HE3t which exposed a filter trap. I unsrewed the filter and there was a pair of underwear that had gotten past the filter and clogged the pump/drain. It was wedged in pretty tight.

Posted on Jun 22, 2007

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1 Answer

What does error F02 mean on the kenmore elite he3t?

check the pump isnt blocked

cheers

Sep 20, 2014 | Washing Machines

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F02 error on Elite HE3t washer even after cleaning. Loud Clicking noise coming from pump. What do I need to Do?

F02 means Long Drain Error or Drain time longer than 8 minutes.

SUDS is typically a secondary error.

This is indicative of a drain pump problem and/or clog in the drain line.

You should check the following:

1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.

To check the drain pump, click HERE for step-by-step instructions.

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My Kenmore elite he3t is giving me a problem in the spin cycle. Even thought the spin setting is set on high or extra high, the drum turns very slowly and will eventually stop and the washer starts...

The machine will not advance to the high-speed spin cycle unless the water is drained first. The F02 error code manifests this condition as it means draining problem. Either the pump filter is blocked, the drain hose is clogged/kinked, the pressure switch is stuck in the full position, or the pump itself is not working. The display can be cleared by pressing the Pause/Cancel button twice.

Disconnect power and remove the three screws attaching the lower front access panel to the cabinet then pull the panel down and off the cabinet. You can prop up the bottom front edge of the washer or cushion and lean it against the wall to access and remove the screws more easily.

Once the panel is off, remove the filter by turning the knob counterclockwise. Clean the filter from any debris that prevents water from draining out properly. Click on the link below for further troubleshooting should the cleaning of the filter does not resolve the problem.

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If you checked the drain pump reservoir and the problem still persists, you may have a pump with a damaged motor/impeller, or something lodged in one of the drain lines. In particular, the drain line that runs from the bottom of the wash tub to the inlet side of the pump.

I recommend you remove the inlet hose, first and inspect for clogs. In is common for small garments to become lodged in this area and restrict water flow to the drain pump. Check the output drain line for obstructions as well.

It does not take much to damage this small drain pumps. The error code is generated if the drain cycle exceeds 8 minutes. So...if the impeller or motor become damaged, and the pump does not pull water at the correct volume, you may still experience the drain error. In this case, you will have to replace the pump in order to get the error to clear. The following link explains how:

http://www.fixya.com/support/r3574350-replacing_the_drain_pump_in_a_front_load

Replacements can be purchased at any of the following websites:

searspartrsdirect.com
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Prices vary between sites, so shop and compare. the first three sites listed also have helpful exploded view parts illustrations to assist you with locating and properly identifying the parts you may need.

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"F/02"
Long Drain
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Press PAUSE/CANCEL twice to clear the display.

Check the drain hose and make sure it is not plugged or kinked.
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After f02 code came up ran a test and get c00 andhttp://www.fixya

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Press PAUSE/CANCEL two times to clear the display.

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Possible Causes / Procedure

1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
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Press PAUSE/CANCEL twice to clear the display.* Check the drain hose and make sure it is not plugged or kinked.
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F02 is long drain.
Just because it came up doesn't mean there's a problem, it simply means there was a failure during the cycle, if it returns on a regular basis, you have a problem.
F02 error could be caused by the over use of soap, you need to make sure your using 2 tablespoons of HE soap, 1/4 cap at the most.
Over sudsing, could cause the water pump to run longer, the pump is designed for 15 min duty cycle which means, 15 minutes on to 45 minutes off. The computer may sense too much soap, and continue to pump. HE soap will cure that, along with SUD error, possible F09 (overflow condition), you may also notice the timing is wrong, HE soap works well in these machines and F/l washer go hand in hand
if the F02 returns the remove the 3 torx screws from the bottom kick panel, and remove the kick panel, right there in the middle you will see a big round handle, turn it and then slide it out, have some towels ready, there will be some water in there, and check to see if you have any thing in there that will slow water flow, tooth picks and other "floating" items may jam the impeller.

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