The problem is on the lower half of the screen. While the t.v. is on a black rectangle appears on the lower half of the screen. The t.v. stays on in the background, with a 3 inch border around the black box. The box does not disappear at any point, even when the t.v. is turned off or unplugged.
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It sounds like you have the Text feature on the closed caption option turned on. your going to most likly need an original remote to turn this feature off as far as i know of. If you do not have an original toshiba remote to turn off the clkosed caption or in some sets you have to go into the menu to turn this feature off, maybe you can borrow one from a friend that has one or you can get one from http://www.remotes.com. Good liuck and let us know if you need more assistance
I have the same problem, but it was only on certain channels (5, 10)
and i'm not sure of the company who make my tv but it has a D in a
circle as it's logo - is it Direct? It was the cheap $120 19" tv. But,
i took techman's advice (on this page) and turned off the closed captioning thing
(which i never remember turning on, but OK) and it fixed the problem :)
We had the same problem and fixed it with the suggestions here. Although we thought we had went to the closed captions section before...We did again and there was the problem fixed it in two seconds.. It is defiantly on the TV original remote under Closed Caption. Thanks
The first response is correct. This is mainly with Toshiba televisions, although I do not know my model. You can also do it with the TV if you have certain models, but it's under the menu screen with only two options, the second of which is closed caption.
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go into your menu and find closed caption, someone has accidently set the closed caption mode to text, when the on screen display of channel or volume goes away the box appears. turn off the closed caption feature or switch it to something other than "text" mode, and your box will go away.
My mother-in-law had this problem on a Quasar for two years before she finally mentioned it. The rectangle is a text box for closed captioning or for a demonstation list of features, but without the text. I restored the factory presets and poof... problem solved.
Look in the manual and find how to restore the factory settings - it will probably be some weird combination of buttons that you would never guess. On her set, which has a built-in VCR, it was simultaneously pressing "play" and "FF" (on the set, not the remote) for five seconds until the set powered down. Yours will probably be something different but equally odd. That should get rid of the black rectangle. Then you go through the initial setup and you're back in business.
This type of problems and some OSD problems are occurs due to microprocessor over modulation. One option is there. That is if you have any child lock or keypad lock or frontpanel lock. First locked the system. Now check your problem arise. If it is not OK. Otherwise try to find nearby any radio frequency cable across in your tv. keep away that cablewire also. your problem solved. Even you get Call your nearst service provider..