I need your help.
I'm french and I have a SANSA E250 since the end of july but I met a probleme a few days ago...
I uploaded music on my Sansa, I listen to my Sansa, NO problem.
But a few hours later, I turn on my sansa and it displays : SANDISK, then the screen becomes white and it displays SANDISK twice, the screen becomes white twice...and so and so....
I can't go to the menu.
I connect my sansa to my computer, but the computer doesn't detect it....
Today I want to reinstall all, to delete all my music, and I want to have my sansa as it was the first day I bought it.
Someone can help me?
I did a video of my problem, you can see at:
Try to format the unit. Follow the steps 6 and 7 of the solution i presented here: http://www.fixya.com/support/t119082-sansa_e270_refresh_database
Note that all data on your unit will be erased! But maybe that exterminate with your current problems.
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you should try formating it. when you plug it into your computer...
go to my computer
right click on your mp3 player name under " devices with removable storage"
make sure nothing is checked.
and then press start. wait till its done, and it should work.
i can use some to..