Can not burn cd or dvd on on double layer burner

there are plenty of free burning software programs on the internet

http://download.cnet.com/active-iso-burner/3000-2646_4-10602452.html

Active ISO Burner will allow you to burn an ISO image file to CD-R, CD-RW, DVD-R, DVD+R, DVD+R DL(Dual Layer), DVD-RW and DVD+RW (including double layer, DL). [email protected] ISO Burner software accepts command line parameters to automate ISO images burning process.

http://download.cnet.com/instant-cd-dvd-burner/3000-2646_4-10393316.html
Burn audio, video, and data CDs/DVDs and create and burn ISO files. Instant CD & DVD Burner is the ideal choice for anyone looking for a simple but full featured CD/DVD burner. Build and burn ISO files on the fly and compile all kinds of audio, video, and data CDs and DVDs from any kind of file (MP3, WAV, AVI, MPEG, DIVX, XVID). Instant CD & DVD Burner supports all major drives including CD-R, CD-RW, DVD-R, DVD+R, DVD-RW, DVD+RW, and DVD-RAM (SCSI, IDE, EIDE, and USB 1.0 and 2.0).


there are plenty of free burning software programs on the internet

http://download.cnet.com/burn4free-cd-and-dvd/3000-2646_4-10217894.html
Burn4Free CD and DVD is a burning solution that's compatible with more than 3,000 DVD, Blu-ray and CD burners. Burn data and audio from different file types (WAV, WMA, MP3, OGG, FLAC, WavPack, and CDA). Burn and save ISO files, open and save your project to disk, verify content, print compilations, copy DVD, copy BLU RAY and import your audio compilation from M3U and ASX playlists. The drives supported include dual-layer DVD, CD-R, CD-RW, DVD-R, DVD+R, DVD-RW, DVD+RW, and DVD-RAM, BD-R, BD-RE (SCSI, IDE, EIDE, and USB 1.0 and 2.0).

what if you try other dvd-r brands. just a suggestion.

Visit this website and download the update for double-layer DVD burner.

http://www.ulead.com/tech/vs/vs_ftp_90.htm

Multi-Layer support means the drive can Read/Write a Dual-Layer discs.

Lightscribe means you can create a label on a disk.

Check these Links fro more information:

http://en.wikipedia.org/wiki/LightScribe

http://www.lightscribe.com/gettingstarted/index.aspx


Good Luck!!!!!!!!!!!!!!

According to hp help and support
When using iTunes for Windows you may get a disc failed error. An unknown error occurred (4280)
In this situation, if you attempt to burn a disc, the following error message may display: The attempt to burn a disc failed. An unknown error occurred (4280) You can resolve this error message by modifying a file in the iTunes CD Configuration folder. First, you need to verify the model of optical drive present. Verifying the Model of the CDRW/DVD Drive Verify that your PC has a Sony CD-RW/DVD CRX830E optical drive installed:

1. Open iTunes.
2. In the iTunes Help menu, click Run CD Diagnostics .
3. Insert an audio CD in the optical drive.
4. Click OK .
5. View the results in the CD Diagnostics window:
   • If IDE/CdRomSONY_CDRW/DVD_CRX830E is listed, proceed with the procedure below to resolve the error message.
   • If another drive name is listed, this document does not apply to your computer.

Resolving the Error Message When an IDE/CdRomSONY_CDRW/DVD_CRX830E model optical drive is present, do the following steps to resolve the error message: CAUTION: Take care in using the following steps.

1. Close iTunes and any other files and software that are open.
2. Click Start , My Computer , Drive C: , Program Files , iTunes , and CD Configuration to view the files in the CD Configuration folder.
3. Locate the file gcdrtype.cfg in the CD Configuration folder.
4. Right-click the file gcdrtype.cfg .
5. In the drop-down menu, click Open (you may need to select Notepad ) to edit the file gcdrtype.cfg in Notepad .
6. In the Notepad window, scroll to the bottom lines of the file gcdrtype.cfg .
7. Locate the line that reads: DRVGENERALFLAGS = MODESEL_NOPAGE01 | MODESEL_NOPAGE05
8. At the end of this line add " | NOSENDOPC " (the first character is a blank space), so the line then reads: DRVGENERALFLAGS = MODESEL_NOPAGE01 | MODESEL_NOPAGE05 | NOSENDOPC
9. At the top of the Notepad window, click File , Save .
10. At the top of the Notepad window, click File , Exit to close the window.
11. At the top of the CD Configuration window, click File , Close to close the window
12. Restart the computer.

You should now be able to burn an audio CD without displaying this error message. ---------------------------------------------------------------------------------------------If this answers your question please rate this as fixed.
Thanks for using fixya support..You have a wonderful day

here some tips using nero.

Only dvd burners with Double Layer DL DVD R Media compatibility are able to burn the Double Layer Media. If your dvd burner does not have the capabilities, it is possible to be upgraded to burn Double Layer media, check your burner manufacturer for details. Other ways to say it is DVD+R DL media, Double Layer DL Media, Dual Layer Media, and DL DVD R Media.

CLICK ON THE LINK BELOW TO FIX THE ISSUE

http://www.windowsguru.org

Whats ur DVD specs, it has to be DVD-DL capable, not just and DVD can burn both DL