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Question about Canon i80 InkJet Printer

4 Answers

Problem with printing

When I turn the printer on, the green light flashes green then yellow continuously. When I try to print, I get the following message: Service error 5C00. Cancel printing and turn the printer off and then back on. If this doesn't clear the error, see the printer manual for more detail. I have turned the printer off then back on and the same thing happens. I cannot find my manual so I was helping to get some advice.

Posted by Marlene Beard on

  • 16 more comments 
  • Anonymous Nov 19, 2007

    I have the same problem as described, Green light when powered ON, then Flashing Green & Yellow light. Turned Power ON & OFF, no resolution. Problem persists. Please forward a fix. Thank you.

    [email protected]

  • Scouser1 Nov 21, 2007

    Following a paper jam I amgetting the message code 5C00 and being told to cancel printing and restart printer. This is not solving the problem.

    The Green light is on and then there are 4 orange flashes but the list below does not include 4 ornage flashes!!

    Can anyone help.



  • Anonymous Dec 12, 2007

    i had a paper jam yesterday and since then, i've tried everything written on line. My yellow blinks four times and the error message is 5C00 as well. Is this a problem with only this type of printer? I can't locate my manual either. I have a pixma iP90v.

  • COAKLEY1970 Feb 21, 2008

    I have a green light flashing and a orange light flashing its said error code 5C00

  • Anonymous Mar 08, 2008

    i switch on green light comes on cycle through then the green light and orange and bleep and will not do nothing

  • Anonymous Mar 08, 2008

    i switch on green light comes on it cycles throught it (print head moving) then green light and red light flash to gether and printer bleeps

  • ChazMoz Mar 11, 2008

    Paper got jammed, then ever since I sorted it out I have got the orange light flashing four times and a message that says service error 5C00 when I try and print, I then ohave to cancel printing, switch the printer on and off again, however this doesnt do anything!


  • Anonymous Apr 07, 2008




  • Anonymous Apr 07, 2008


  • bi dix Apr 22, 2008

    I was printing on thin sheets of paper when I encountered paper jam. I cleared the jam and re-launched printing. This time, I didnt stack the thin sheets - I held the paper and printed one by one, I succeeded to print the pages I wanted. As I continued, the printer gave this squeeky sound, followed by yellow light flashing and finally on the screen it says error 5C00. Switched on and off the printer, re started the computer and still the same. Pls help

  • Dakota267 Apr 22, 2008

    Hello I have a IP90v with a 5C00 fault when trying to print, also green light flashes 4 times.

    Power down and restarts do not help, does any one know what the flashing 4  times means? the error 5C00 is ? and most importantly, what is the fix to rid these faults.

    Thank you  ( Dave R in Middleboro MA)

  • abdelrahim bachir
    abdelrahim bachir May 12, 2008

    i have got one other problem

    the yelow light in my ip 1800 makes seven (7) lights and do not stop after

    verifying the carthridge for many times

    please describe the problom my printer canon is so new !!!!!!!!!!!!

  • Anonymous May 30, 2008

    service error 5c00

  • mart5 Jun 08, 2008

    When attempting to print the printer makes a load scratching type noise and comes up with error 5C00, please help?

  • paganpixels Jun 14, 2008

    I have a Canon s9000 that has just stopped printing and the orange light on the top flashes 11 times  - any idea what this may mean?

  • terryp129 Jun 19, 2008

    Haven't been able to find what 4 yellow lights flashing means.

  • 1samba Jun 24, 2008

    Canon i560. Light flashes green and amber. All ink tanks are full. Keeps sending error message. Fault 5C00. Hve tried all the options offered by othere users but not working. Help!!

  • Anonymous Jul 12, 2008

    my ip1800 pixma cannon will not print it is as if the paper is jam,but it isn't I open the top to observe the problem. The ink is fine, but how do I get it to roll out of the printer.

    Thank You



4 Answers


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Sorry the manual doesn't help much either... this is what it says, "POWER lamp flashes alternate green and orange Turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on. If the problem remains, contact a Canon service representative."

You could try the following reset code which works when reseting after emptying the waste ink tank:

Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not, press the Power button once more.
8. Your printer should respond as normal.

Hope it helps

Posted on Jan 20, 2009



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  • 114 Answers

Canon has a decent trouble shooting guide for this model: Click on the Step-by-Step Troubleshooting link under Tech Support Unfortunately it does not give any possible solutions for blinking lights. The user guide on the other hand does. You can download this under Downloads -> Product / Software Manuals Here is a summary of what the flashing lights could mean: Two flashes: Out of paper or paper feed error Reload the paper correctly and press the RESUME/CANCEL button. Three flashes: Paper jam If paper has jammed in the printer, clear the jam, reload the paper in the printer correctly and press the RESUME/CANCEL button. See Paper Jams Six flashes: No print head installed Install a print head. Seven flashes: Print head is defective Contact the Customer Care Center. Eight flashes: Waste ink tank almost full Ink used for cleaning is absorbed in the waste ink absorber placed in the printer. Eight flashes indicate that the waste ink absorber is nearly full. Press the RESUME/CANCEL button to cancel the error so that you can continue printing. Important If this error occurs, replacement of the waste ink absorber and maintenance of the printer are required. Canon recommends to contact the Customer Care Center as soon as possible. Once the waste ink absorber becomes completely full, printing will no longer be possible. Nine flashes: Ink tank is not installed properly Open the print head cover and press the button of the ink tank and reinstall the ink tank properly. Ten flashes: Battery level is low Charge the battery. For details on how to charge the battery, refer to the manual supplied with the battery. Eleven flashes: A specified period of time has lapsed without receiving a response from the digital camera or digital video camcorder / The digital camera or digital video camcorder connected is not compatible with this printer Disconnect the camera cable, press the printer's RESUME/CANCEL button and reconnect the cable. If the error is still unresolved, there is a possibility that you are using a digital camera or digital video camcorder that is not supported by this printer. Use digital cameras or digital video camcorders that are compatible with this printer. POWER lamp flashes alternate green and orange: An error that requires contacting the Customer Care Center may have occurred. Disconnect the printer cable from the printer, and then turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on after leaving it about 10 minutes. If the problem remains, contact the Customer Care Center.

Posted on Oct 03, 2006



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I just solved my 5C00 problem. Since the error message occured after a paper jam, I opened both top covers, gently pulled the ink cartridge to the center and carfully examined the inside of the printer. I noticed a small piece of paper stuck under the main roller on the far left side. I gently pulled it out with tweesers and ...surprise...the yellow blinking light was gone.

Posted on Mar 21, 2008


Its true, the handy manuel tells you to contact your Canon Care Centre when the light flkashes alternately green and brown. When you contact them ,however, The Canon Care centre says they do not have support for this model (iP1500) and so when the waste ink absorber is full they suggest that you the printer out and buy a new one ( aka replace the machine). This is so environmentally irresponsible that some journalist should check it out.

Posted on Apr 17, 2007

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Related Questions:


Canon inkjet PIXMA ip3000 wont print and has 5 blinking yellow lights

Canceled the jobs on PC and verify the inks.If you use the refill inks perform the head cleaning in the mantenance mode.

Light flashing green and yellow will not print

Hi this is only a try it may work
Start with the printer OFF

1. Hold down RESUME and then hold down POWER
2. Release RESUME
3. Press RESUME twice, then release POWER
4. Let green light blink until printer is done futzing

Select function with RESUME press POWER to execute:
presses - light color - function

Number of presses - light color - function
0 presses - green - Test print (or exit service mode on i960)
1 press - orange - EEPROM info print (plus grid nozzle diagnostic on i960)
2 presses - green - EEPROM initialize
3 presses - orange - Reset waste ink counter

Teardrop light is flashing yellow. Green clock at left is lighted. Control panel says everything is ready but it won't print. There is no paoper jam.

Hi there,

This light that is showing the Print Cartridge Status. Here is what you can do:

If the light is on and not flashing: Check to see if a print cartridge is low on ink. If a print cartridge is low on ink, consider replacing the print cartridge. If neither print cartridge is low on ink, press the Resume button. If the Print Cartridge Status light remains on, turn off, then turn on the printer.

If the light is on and flashing: Verify that the correct print cartridges are installed.

Follow these steps:
1. Open the printer's top cover, remove the black or photo print cartridge, then close the cover.
2. Do one of the following:
  • If the light is flashing: Open the top cover, replace the print cartridge you removed, then remove the tri-color print cartridge. Go to step 3.
  • If the light is off: There is a problem with the print cartridge you removed. Go to step 3.
3. Manually clean the print cartridge.
After cleaning the print cartridge, reinsert it into the printer. If the print cartridge status light continues to flash, replace the print cartridge.if the light is on and not flashing. Check to see if a print cartridge is low on ink. If a print cartridge is low on ink, consider replacing the print cartridge.

Canon i560. It stopped printing when i changed black ink cartridge. None of the maintenance functions work. They all show the same message: Press resume, then turn printer off & back on. 1st green...

Blinking 5 times in orange means print head not detected by the printer. You may try following procedure: remove and reinstall the print head. If the problem not solve find good print head to compare. More information please check below link

Blinking in orange 5 times

My Canon ip1600 wont print with new ink cartridge.

Visite the support tech and try to find a answer for you probelem:


Printer wont go online - light continually flashing green to yellow...

  • Unplug the printer cable from the computer.
  • Unistall the printer drivers from Device manager and also unistall the all the printer appications
  • restart the computer
  • try to download drivers from the website
  • after installing drivers and software it will ask you to connect the printer.
  • then you can connect the printer and and try to Print the test page.
Hope this help. Please Rate My Response! Thanks!


Keep getting 10.00.03 supplies error, have tried turning the machine off and on several times.

10.00.03 - The printer cannot read or write to the yellow print cartridge memory tag.


Turn the printer off and then back on again.

If error returns, remove all print cartridges and turn off the printer.

Cold reset the printer:

Turn on the printer.

Watch the control panel.

When the memory starts counting, press and hold the green (Select) button.

Continue holding the green check button until the Ready, Data, and Attention lights flash once, and then stay on steady.

Release the check button when the Ready, Data, and Attention light are on steady.

The control panel will display SELECT LANGUAGE.

Press (Down Arrow) button once. The control panel will display COLD RESET.

Press (Select). The printer will perform a cold reset and then continue its power-on sequence.

Wait for the printer prompt to install each print cartridge.
This should return the machine to operating condition. If you still get the error, replace the yellow print cartridge.

BJC55 Printer not printing

There are some possibilities due to the above phenomena. Let's discuss about it:
1) If the POWER light is flashing green, then your printer is now warming up or performing maintenance procedure (replacing cartridge/tank) or cleaning print head, just wait a few seconds till the light stop flash. Also if the last page of a print job not done, this POWER light flashing green.
2) If the CHARGE/ERROR light is flashing orange with beep 3 times, it mean your cartridge need to be install (especially the 1st time turn on printer) or cartridge being replaced, just install the cartridge and press RESUME to continue.
3) If both POWER light is flashing green and CHARGE/ERROR light is flashing orange with beep 3 times, then your printer may facing a very serious error and maybe need a replacement.

Hope these help.

YBC (/\)

Flashing green light prevents printing.


try to pull out the cardtridge and put it back properly
sometime the cartrigde is place properly on the printer!!!

try to email me [email protected]

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