Philips GoGear HDD1850 MP3 Player Logo

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jayra johnson Posted on Oct 03, 2006
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Something is wrong

My philips gogear is just messed up some how it wont start up when i switch it on it says please connect player to pc and i did that and it still says the same thing i cant go to any of music the only thing that comes on the screen is that message that says import it to the pc so what should i do about this problem?

1 Answer

ThaMp3Doctor

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  • Master 8,597 Answers
  • Posted on Feb 11, 2008
ThaMp3Doctor
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Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

1 Related Answer

A

Anonymous

  • Posted on Jan 07, 2008

SOURCE: Is it possible to download music to the Philips GOGEAR MP3 4gb player WITHOUT windows xp?

You would have to go on the site and download the software for Windows 2000 ( I saw they have a version for Philips Manager for other versions of Windows)

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