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try visiting this website for directions to take your unit apart. h10 cheapest option is to buy a certain torx screwdriver and plastic tools to open player up, replace battery from a cheap as-is player from ebay.
I sometimes have to reset my iRiver in order for my Mac to see it. I have an h10 5gb, to do this, I have to remove the battery then reconnect the battery. Then I connect it the usual way to get into the UMS mode. But I think with yours it has it's own reset button. If it was working and now has stopped, I would think you just need to reset it and try again.
You cannot buy this component part from the company - your best bet would be to go to eBay and see if anyone is selling one with a broken screen, and no other known hard drive defects. Even then, it won't do you much good unless you are an expert solderer/electrician. Good luck.
I have lately experienced the same problem with my H10 20GB. I noticed it happened after installing some other software. I think there is an conflict between iriver and apple, I mean iTunes Helper present in memory causes the trouble. I stopped the process from Task Manager and reconnected my H10. It helped. If you don't need iTune Helper you'd better disable "C:\Program Files\iTunes\iTunesHelper.exe" from starting with system.