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Anonymous Posted on Oct 02, 2006

Can't acces some websites

Hi have got a netgear DG834G router. I am on the little USB adaptor end of it and so have a slightly slower connection. But the problem is that i can't seem to get into websites like Hotmail and eBay. When i go into eBay i choose my cataggory and then my sub catagory but it will let me go no further after that. And with Hotmail I can go to the hotmail home screen but as soon as i enter my details and press enter it stops. I have run virus scans and spyware scans. I have also cleared my internet cache but still with no result. Many Thanks Tom

  • Anonymous Oct 02, 2006

    I have also tried all the browsers i have internet explorer6 and 7 , opera,mozilla firefox and netscape.

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  • Posted on Oct 03, 2006
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This sounds more like a problem with your computer's operating system rather than the broadband router. Since the purpose of the broadband router is to provide IP connectivity to the Internet, it is functioning properly if you get to the front pages of the web sites. Now, typically the front pages of the web sites are simplistic when it comes to design and functionality. The more advanced features come in once you log on and get to when things are personalized for individual users. Web sites offer these features through several technologies, such as Java and Flash. Perhaps one of these programs on your computer has become corrupted. Go to Add/Remove programs and try un-installing all versions of Sun Java (or just Java) and Macromedia Flash (or Adobe Flash or just Flash). Then go to their web sites, download and install the latest versions. Java: http://www.java.com Flash: http://www.adobe.com/products/flashplayer/ Restart your computer after installing both. You may also want to check the security settings in your web browser. If the settings are to high, they may be preventing these technologies from running and properly displaying content in your web browser.

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Here is a site for your new firmware version:

http://kb.netgear.com/app/answers/detail/a_id/262/~/dg834(v1-%26-v2),-dg834g-(v1-%26-v2)-firmware-version-2.10.22

Here is a site for your product:

http://kb.netgear.com/app/products/model/a_id/2324

Maybe you have to reset it to factory settings.
There is a button next to the power inlet prees it with a pen.
Here is how you acces the router again:


  • IP address: 192.168.0.1 type this in your browser
  • Username: admin
  • Password: password (Sky-branded units have a default password of sky)
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To access the Setup Wizard installation and configuration program on your router:
  1. Connect your router to a computer by plugging one end of an Ethernet Cable into any of the four LAN ports on the back of your router.
  2. Log in to your NETGEAR router by browsing to http://www.routerlogin.net or http://www.routerlogin.com. Enter the username (admin) and password. By default, the password is password or 1234 unless it has already been changed.
  3. To install your router, simply click on the "Setup Wizard" link at the top of the left-hand navigation menu once you are logged into your router.
A video walk-through of installing and configuring your router using the Smart Wizard is available at http://kb.netgear.com/app/answers/detail/a_id/12873.

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Netgear DG834G router

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