1. Open Yahoo Mail. Use your Yahoo! user ID and password to sign in to Yahoo Mail. Open the email message suspected of containing a virus.
2. Find attachments. The attached files are in the header section above the body of the email. The names of the attachments will appear as blue, active hyperlinks, taking on the actual saved file name given by the sender.
3.Initiate automatic virus scanning and cleaning. Look for another link labeled "Scan and Download Attachment" and click it. If this link does not show, you may have to click directly on the attachment's file name. Look for the alert "Scanning attachment for viruses." The alert may appear for less than a second, dependent upon the size of the file; if you miss the brief message it is not important.
4. Wait and read results. After the virus scan completes, if no virus is detected, you will be given the go-ahead to download the attachment. If a virus is detected, Yahoo Mail will try to automatically clean the attachment, and then present the option to download.
Hopefully, it may help to protect your
Email account.
Help, I can not open attachments in yahoo mail, I have vista on a dell machine from best buy, and they are NO HELP.
I have the same problem, but it only happens from my home PC (Dell Dimension 8400...about 5 years old). When I open Yahoo e-mail attachment from my Dell laptop, they open just fine.
When trying to open any .doc, .pdf, .xls, etc. file attachments (via Yahoo mail) from the home PC, it shows box with file icons transferring from left to right...but is just keeps transferring and never finishes. This has to be isolated to the PC, right?? Any suggestions??
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